ISO Compliance Lead — Flexible, Remote-Ready & Audit-Focused

Hallmark Cards; Bradford; Remote; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Flexible working opportunities

Free onsite parking

Work/life balance benefits

Job summary

Hallmark Cards is seeking a quality and compliance professional to maintain our certified management systems across ISO9001, BRCGS, and related standards. You will steer external audits, translate standards into practical processes, and train teams to embed compliant ways of working.

You’ll collaborate with senior leaders to drive continual improvement, ensure audits meet customer and licensor requirements, and support business sites in Bradford and Brighouse with a hands-on approach to quality

Qualifications

• Degree-level education or formal qualifications in quality management systems (ISO9001) – essential.
• Internal auditor qualification to ISO9001 – essential.
• Experience with BRCGS consumer products and ethical audits (Smeta/ETI base code) – essential.
• Experience in manufacturing and/or distribution environments – desirable.
• Strong organisational skills, tenacity and a drive to see things through – essential.
• Excellent communication and training skills – essential.
• Proven ability to collaborate across teams and influence others – essential.

Responsibilities

• Own and maintain our certified management systems across ISO9001, BRCGS, Smeta/ETI base code, FSC, ISO14001 and H&S.
• Make sure customer and licensor requirements are clearly understood and built into how we work.
• Plan and manage external audits across our supply chain sites, ensuring successful outcomes and ongoing compliance.
• Use internal audits and system outputs to check compliance and drive continual improvement.
• Work with senior leaders to advise on compliance and quality matters.
• Train and support colleagues across the business to embed agreed processes and manage non-conformance effectively.
• Collaborate with third‑party audit bodies and internal teams to keep everything running smoothly.

Skills

ISO9001 knowledge

Internal auditor

BRCGS experience

Stakeholder management

Education

ISO9001 quality management qualification

Internal auditor qualification (ISO9001)

Job description

Hallmark Cards is seeking a quality and compliance professional to maintain our certified management systems across ISO9001, BRCGS, and related standards. You will steer external audits, translate standards into practical processes, and train teams to embed compliant ways of working.

You’ll collaborate with senior leaders to drive continual improvement, ensure audits meet customer and licensor requirements, and support business sites in Bradford and Brighouse with a hands-on approach to quality