Isaac's Bartender

The Grand Hotel Birmingham Limited; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join the Grand Hotel Birmingham as a bartender, where you will create a welcoming atmosphere for guests while serving drinks and building relationships. Enjoy working in a vibrant environment with opportunities for career development and various employee benefits.

Benefits

50% employee discounts on food and beverages

Free meals on duty

Career development opportunities

Uniform provided

Qualifications

• Warm and genuine personality to make guests feel at ease.
• Confidently communicate information to guests.

Responsibilities

• Promote a welcoming image and assist guests.
• Create and serve drinks according to customer requests.
• Set up the bar and prepare for service.

Skills

Communication

Flexibility

Customer Service

Job description

Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings.

This landmark Grade II* listed building has been brought back to life, combining beautifully restored classic and original Victorian features with modern service and style that complement a vibrant and diverse Birmingham in the 21st century.

The Grand Hotel features 185 bedrooms and extraordinary suites, a glamorous cocktail bar, a buzzing New York-style restaurant, and eight magnificent meeting and event rooms, as well as the spectacular Louis XIV-style Grand Ballroom.

Nestled within the historic grandeur of the Grand Hotel Birmingham, Isaac’s restaurant offers a culinary experience that marries British brasserie cuisine with a touch of French flair. This elegant dining destination reflects the rich culinary traditions of the UK and contemporary trends in modern gastronomy. Focused on seasonal ingredients and locally sourced produce, Isaac’s creates dishes that are both familiar and innovative, making it a must-visit for locals and visitors alike.

Additionally, we have launched our new jazz venue, Inspired by Ronnie Scott’s and the Soho jazz scene. Downstairs at The Grand hosts weekly residencies from top-tier musicians, spanning jazz, blues, boogie-woogie, cabaret, and West End musical theatre performances. This intimate, speakeasy-style venue offers an exceptional live entertainment experience, making it a unique destination in Birmingham.

What you will do

1. Promote a welcoming image to guests and assist them as needed, building strong relationships.
2. Create and serve drinks according to customer requests and preferences.
3. Be knowledgeable about the menus, answer questions, and make recommendations.
4. Follow steps of service, maintaining a guest-centric focus.
5. Set up the bar, including polishing glasses and preparing for service.
6. Build rapport with guests in your section to maximize sales opportunities.

• Warm and genuine personality, able to make guests feel at ease.

• Confidently, clearly, and politely communicate information to guests.

• Maintain a positive attitude and the ability to 'make things happen' to meet or exceed goals.

• Flexibility to work various shifts, including weekdays and weekends.

Additional benefits include:

• Competitive colleague, friend, and family rates for overnight stays.
• 50% employee discounts on food and beverages.
• Access to an exclusive benefits portal with discounts on retail, travel, and leisure.
• Employee referral scheme with financial rewards.
• Free meals on duty.
• Access to our Employee Assistance Programme for health and wellbeing support.
• Recognition and rewards for embodying company values.
• Regular team events and employee parties.
• Career development opportunities, including apprenticeships.
• Use of Wagestream financial wellbeing platform.
• Uniform provided.