Irrigation Customer Sales & Service Rep

SiteOne Landscape Supply; Windsor; On-site; Full time

Job summary

Join a dynamic and customer-focused team at a leading wholesale distributor in the landscaping industry! As an Irrigation Customer Sales & Service Representative, you will play a crucial role in providing exceptional service to both commercial and residential clients. Your passion for customer satisfaction and knowledge of irrigation products will help you cultivate strong relationships and drive sales growth. This is an exciting opportunity to work in a supportive environment that values your contributions and offers numerous perks, including competitive pay, medical benefits, and opportunities for advancement. Embrace your potential and make a difference in the green industry!

Benefits

Weekly Paychecks

Medical, Dental and Vision Plans

Paid Time Off

401k with Company Match

Tuition Reimbursement

Product Discounts

Paid Training

Life Insurance

Employee Assistance Program

Opportunity for Advancement

Qualifications

• 1+ year experience in retail or wholesale preferred.
• Excellent customer service and irrigation knowledge desired.

Responsibilities

• Deliver exceptional customer service to all customers.
• Manage relationships with customers and assist with their needs.
• Prepare inventory orders for customer pick up or delivery.

Skills

Customer Service Skills

Irrigation Knowledge

Retail or Wholesale Experience

Inventory Management

Ability to Lift 50 Pounds

Quick Decision Making

Willingness to Learn

Education

High School Diploma or Equivalent

Job description

Company Overview

SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne.

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.

Position Overview

Our Irrigation Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.

What you’ll do:

1. Demonstrate exceptional customer service to all SiteOne customers
2. Cultivate and manage strong relationships with customers
3. Assist customers with their questions and needs, either in person, via the phone or through online ordering
4. Pull and prepare inventory orders for customer pick up or delivery
5. Proactively identify and capitalize on opportunities to grow sales with current and potential customers
6. Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
7. Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment

Starting Hourly Wage: $20.00+ DOE

Skills We Are Seeking

1. Minimum of 1 year experience in a retail or wholesale setting, preferred
2. Excellent customer service skills
3. Experience or knowledge of irrigation strongly desired
4. Experience or knowledge of landscape, nursery product a plus
5. Ready and willing to learn and adopt new technologies and ways of working
6. Ability to think quickly and make sound decisions
7. Inventory management experience helpful
8. Must be able to lift a minimum of 50 pounds
9. High school diploma or equivalent preferred

Perks:

1. Weekly Paychecks with DailyPay available!
2. Competitive Compensation
3. Medical, Dental and Vision plans
4. Paid Time Off, Paid Holidays
5. 401k with company match
6. Tuition Reimbursement
7. Lucrative Associate Referral Program
8. Company Apparel and Work Boot Vouchers
9. Opportunity for Advancement
10. Paid Training and Business Certifications Available
11. Free Counseling Services/Employee Assistance Program
12. Life Insurance and Short- and Long-Term Disability Insurance
13. Product Discounts
14. Most Branches never work Sundays!