IRD Assistant Manager - Jumeirah - In Room Dining

Dubai Holding; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in luxury hospitality is looking for an Assistant In-Room Dining Manager to oversee the daily operations at their prestigious London hotel. The role involves guiding a dedicated team, ensuring exceptional service standards, and managing various aspects of the in-room dining experience. Candidates should have previous hospitality experience and a strong commitment to service excellence, with competitive pay and generous benefits on offer.

Benefits

Competitive salary + excellent service charge

Extra holiday for significant Birthdays

Life insurance

Employee assistance programs

Ongoing training & development

Qualifications

• Experience in hospitality and hotel operations.
• Awareness of food and beverage service standards.
• Proficient in managing restaurant operations.

Responsibilities

• Oversee daily activities and motivate the team.
• Ensure professional guest interactions and service.
• Compile duty rosters and manage reports.

Skills

Team Leadership

Service Excellence

Time Management

Job description

IRD Assistant Manager - Jumeirah - In Room Dining

United Kingdom

Job Description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to takefulladvantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani.

About the Job:

• An opportunity has arisen for a Assistant In-Room Dining Manager to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
• Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
• Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.
• Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.
• Compile duty rosters and advise on changes as necessary.
• Prepare reports and maintain appropriate filing systems.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• To be aware of all aspects and facilities within the hotel, especially breakfast, lunch and dinner.
• To ensure all orders are being posted through micros including mini bar and to double check the orders.
• To maintain a regular engineering follow-up list to ensure all Room Service trolleys, heaters and all mini bars are in working order.
• To conduct regular spot checks of the mini bar.
• Preparation ofmise-in-place as directed for service, including trays and trolleys.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…

• Competitive salary + excellent service charge
• Extra holiday for significant Birthdays (21.30.40. etc.)
• Life insurance
• Jumeirah perks website access – discount
• F&B and Spa treatment discount
• One and a half times pay for work during bank holidays
• Dry cleaning of uniform or Business attire
• Employee assistance programs
• Wellness benefits – Chiropodist, Flu jabs, and more!
• Social events & recognitions programs
• Ongoing training & development
• Wedding/Baby gift
• Eye test and discount for VDU users
• Dental cash back plan

Job Info

• Job Identification 10390
• Job Category Food & Beverage
• Posting Date 06/26/2025, 10:42 AM
• Apply Before 07/26/2025, 10:41 AM
• Job Schedule Full time
• Locations CARLTON TOWER JUMEIRAH, London, GB