IQA - Hospitality (9 Months FTC). Job in Birmingham Education & Training Jobs

Barclay Meade; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job description

Are you passionate about maintaining excellence in End-Point Assessment (EPA) and ensuring the highest quality standards? My client are seeking a detail-oriented Hospitality Quality Assurance Assessor to join our team and play a key role in upholding our commitment to outstanding assessment practices on a 9 Months FTC.

What You'll Be Doing:

• Conducting quality assurance sampling of EPA assessments in alignment with our Quality Strategy.

• Performing audit checks across all assessment standards to maintain compliance.

• Supporting appeals and investigations, ensuring fair and thorough evaluations.

• Carrying out assessment observations, both remotely and in person.

• Conducting apprentice and employer satisfaction checks to enhance service quality.

• Regularly monitoring invigilation activities to ensure compliance in EPA delivery.

• Managing the Sector Quality Tracker, maintaining alignment with EQA standards and internal QA policies.

• Providing assessment methodology support to EPAs, both remotely and face-to-face.

• Overseeing and maintaining the automated QA system, ensuring appropriate sampling percentages based on RAG status.

What You'll Bring to the Role:

• A recognised IQA qualification or equivalent.

• Relevant sector occupational qualifications and experience.

• Level 2 qualifications in Maths and English (or equivalent).

• Proficiency in ICT systems such as EPA Pro, Microsoft Office, Outlook, and Skype.

• Experience working in high-demand environments, meeting targets and deadlines.

• Strong communication and self-motivation skills, with the ability to work independently.

• Experience in a Quality Assurance role within WBL/education.

• Ability to effectively use IT systems for reporting and record-keeping.

• Experience in administrative tasks, including report writing and maintaining records.

If you are an experienced quality assurance professional with a keen eye for detail and a passion for maintaining high assessment standards, we'd love to hear from you!

Apply today and be part of our mission to drive excellence in EPA.