Investment Operations Support

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A client in the investment sector is seeking an experienced investment platform operations professional to join their Back Office team. This full-time role involves managing account activities, processing payments, and ensuring compliance with AML regulations. The ideal candidate will have at least 3 years of experience in a similar role and strong communication skills. This position offers a dynamic working environment focused on operational excellence.

Benefits

Opportunities for professional growth

Collaborative team environment

Qualifications

• Minimum of 3 years' experience in a Middle or Back Office operations role.
• Experience documenting operational processes.
• Strong working knowledge of custody platforms and settlement workflows.

Responsibilities

• Manage workflow queues and shared operational mailboxes.
• Allocate incoming client funds to the correct accounts.
• Process payments in line with AML requirements.

Skills

Attention to detail

Communication skills

Organizational skills

Excel proficiency

Knowledge of AML regulations

Education

IAQ, IMC, CISI or equivalent

Tools

Excel

Word

Outlook

Job description

Overview

Our client is looking for an experienced and detail-oriented investment platform operations professional to join their Back Office team within the Dealing & Treasury Services. This full-time position plays a crucial role in the accurate and timely processing of client account activities, securities, reconciliations, payments, and internal queries. The successful candidate will serve as a vital link between this and several internal teams across the Group, effectively addressing platform queries, settlement issues, and inbound instructions via a shared operations inbox. This high-impact support role is perfect for someone who thrives on variety and precision in a fast-paced environment.

Responsibilities

• Manage workflow queues and shared operational mailboxes.


• Allocate incoming client funds to the correct accounts, ensuring AML checks are complete.


• Process payments in line with AML requirements, including client withdrawals and third-party investment instructions.


• Settle and book client security transfers in and out of the business.


• Handle internal account transfers across the platform.


• Open and maintain client accounts and sub-accounts, ensuring fee schedules are correctly applied.


• Set up new securities on the platform.


• Book and invoice trades across all asset classes, liaising with external counterparties.


• Support Group Trading Teams with settlement, pricing, booking, and broker-related queries.


• Assist in the daily asset break reconciliation process and resolve discrepancies with sub-custodians, transfer agents, and internal systems.


• Provide cover for the periodic reconciliation of the global custody account.


• Ensure accurate completion of platform-generated corporate events based on client instructions.


• Respond to a variety of Group queries related to client accounts and activities via the shared operations inbox.

Qualifications

• Minimum of 3 years' experience working in a Middle or Back Office operations role.


• Experience documenting operational processes and supporting improvement initiatives.


• Working knowledge of JFSC regulatory requirements related to AML, CDD, and Client Monies.


• High attention to detail and accuracy, particularly with numerical data.


• Proactive, organised, and able to manage multiple tasks independently.


• Clear and confident communicator (both written and verbal).


• Strong working knowledge of Excel, Word, and Outlook.


• Familiarity with custody platforms, global accounts, and trade settlement workflows.


• IAQ, IMC, CISI or equivalent (or working towards) is preferred.


• Comfortable working across multiple teams and jurisdictions.


• Interest in operational efficiency, controls, and process optimisation.

What You\'ll Love

Our client offers a dynamic working environment where your contributions will be valued and impactful. You will join a collaborative team dedicated to excellence in investment operations, providing you with opportunities for professional growth and development. If you relish the challenge of a varied role and strive for precision in your work, this could be the perfect opportunity for you.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here