Investment Manager Assistant

IDEX Consulting; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player in Manchester is seeking an experienced Investment Management Assistant. This pivotal role involves providing comprehensive support to Client Advisors, ensuring seamless service delivery to clients. The ideal candidate will have strong knowledge of the UK wealth management industry and excellent communication skills. You will assist in managing client relationships, preparing for meetings, and maintaining accurate client records. If you thrive in a collaborative environment and are detail-oriented, this opportunity offers a chance to make a significant impact in a dynamic team setting.

Qualifications

• Strong experience in the UK wealth management industry is essential.
• Level 4 qualification or working towards is encouraged.

Responsibilities

• Assist Client Advisors in managing clients' wealth and administrative tasks.
• Prepare meeting packs and support client communications.

Skills

UK wealth management knowledge

Client communication

Attention to detail

Teamwork

Problem-solving

Education

Level 4 qualification or working towards

CISI or CFA study

Job description

My client is based in the heart of Manchester city centre. They are looking for an experienced Investment Management Assistant to provide comprehensive support to their Client Advisors. This role is pivotal in ensuring the seamless execution of service to their clients and administrative operations.

Key Accountabilities

• To proactively assist Client Advisors with the management of Clients wealth in line with their aspirations and risk appetite.
• Provide support for client meetings, for example, preparation of meeting packs, attending meetings where required and taking ownership of post meeting actions e.g. payments.
• Contact clients as requested by the Client Advisors, by telephone, letter or in person in order to ensure client's needs are met, including arrangement of meetings, annual reviews and similar activities.
• To provide, as necessary, support in responding to client queries.
• To maintain client files and records through standing data amendments including new client set-up and deletion.
• Answering client calls and queries professionally.
• As required, to liaise with the operations and administration units on behalf of the team.
• To prepare, check and dispatch client valuation records, either screen based or in hard copy, as required to maintain accuracy and in accordance with regulatory requirements.
• If requested, to assist in all projects expected on the team. To assist in ensuring the team meets all its obligations in respect of the Client Profile Update process.
• To print valuations and statements, request payments and record cash receipts/transfers.
• To update weightings and meetings file for last review date and last meeting date.
• Provide support to other teams as required.

Knowledge and Experience

• A good knowledge and strong experience of the UK wealth management industry.
• Ideally level 4 qualified or working towards. CISI or CFA study is encouraged.
• Experience of supporting a number of advisors, rather than on a 121 basis.
• Understands Risk within context of the role and meets the regulatory obligations, as applicable.
• Competent at maintaining client data and communicating with clients.

Attributes and Qualities

• Good communication and written English skills.
• Very good telephone manner, comfortable handling client queries.
• Excellent team working skills. Supports and encourages others to generate a positive working culture, sharing information cross-functions.
• High accuracy and attention to detail.
• Well organised and efficient.
• Takes a solution oriented approach and challenges the way we do things: "see it, say it, fix it".