Investigations Manager- Fitness to Practise

Law Absolute Limited; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A health and social care regulator seeks an Investigations Manager for a vital role in their Fitness to Practise Directorate. The successful candidate will supervise investigations, manage a team, and ensure adherence to KPIs, all while maintaining high service standards. This initial 3-month contract offers competitive daily rates and hybrid working, with the potential for extension.

Qualifications

• Experience in casework management within healthcare regulation.
• Demonstrable experience leading a team and managing a caseload.
• Track record of commitment to high standards and service delivery.

Responsibilities

• Supervise investigatory work of the Investigations Team.
• Review and triage new complaints, conducting initial risk assessments.
• Set and monitor casework quality standards, provide legal advice.

Skills

Casework management

Team management

Customer care

Job description

A health and social care regulator are seeking an Investigations Manager for an initial 3-month contract to join their Fitness to Practise Directorate.

The Investigations Manager is responsible for supervising the investigatory work of the Fitness to Practise Investigators and Caseworkers in the Investigations Team. They will review and triage all new complaints, carrying out initial risk assessments as well as ensuring the Caseworkers adhere to their KPIs. They will set, monitor and evaluate casework quality standards, undertake regular reviews and provide ad hoc legal advice on casework management issues.

To be considered, candidates must have previous experience of casework management, ideally within fitness to practise and/or healthcare regulation. Candidates should also have demonstrable experience of managing, motivating and leading a team, as well as managing their own caseload of FTP cases. Candidates should be able to demonstrate a track record of commitment to high standards of service delivery and excellent customer care.

On offer is a day rate of up to £219.23 + £26.46 holiday per day PAYE or

£291.14 per day Umbrella. They offer hybrid working with at least one day per week in the office (London). The contract is initially for three months but could be extended. Candidates will need to be available to start this role at the end of July.

Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.

At LAW Absolute we endeavour to respond to all applications within 48 hours. However due to the volume of applications we receive we may not be able to respond to every candidate individually.

If you have not heard from us within a 48 hour timeframe your application has not been successful and your details have not been retained. LAW Absolute acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.