Investigations Manager – Core Business

Independent Office for Police Conduct; London; On-site; GBP 65,000; Full time

Job summary

The Independent Office for Police Conduct seeks an Investigations Manager to lead a dynamic investigations team in London. This role involves setting investigation direction, ensuring high-quality investigations, and providing strategic leadership, with a focus on meeting the organization's objectives.

Benefits

Civil Service pension

27.5 days paid annual leave

Flexible working options

Voluntary Health Cash Plan

Access to Civil Service Sports Council membership

Qualifications

• Proven experience in leading complex investigations.
• Strong track record in delivering high-quality investigations.
• Experience of managing financial resources including budgeting.

Responsibilities

• Provide strategic direction and leadership to investigation teams.
• Oversee workforce planning and resource allocation for investigations.
• Lead decision making on high profile cases and manage performance.

Skills

Leadership

Analytical Thinking

Team Management

Strategic Thinking

Communication

Job description

Birmingham, Cardiff, Croydon, London, Sale, Wakefield

Job Summary

As an Investigations Manager – Core Business, you will be a part of a dynamic investigations team working locally and nationally on a wide range of investigations in the Investigation, Oversight and Casework directorate. You will set investigation direction, understand capacity and make decisions on cases.

Alongside the Investigations Manager - Performance and Resourcing and Investigations Manager – Core Business you will be responsible for providing strategic leadership to teams of investigators, ensuring delivery of high quality, robust and independent investigations and demonstrating our values in all aspects of your role.

You will have line management responsibilities of a team of Investigations Team Leaders - Core Business, and you will have accountability for the quality, timeliness and efficiency of investigations.

Job Description

Leadership and general:

• Provide strategic direction and operational leadership to investigation teams to ensure the delivery of high-quality, robust investigations.
• Ensure consistent and high-quality investigations delivery against policy and performance targets.
• Work closely with internal stakeholders to ensure the IOPCs Strategic Objectives are met including; Stakeholder Engagement Team, Oversight and Directors of Engagement.
• Contribute as a member of the wider Investigations senior management team to the development of the strategic direction and management of the Investigations function.
• Participate in the on-call function – offering advice, guidance and direction to forces, HMRC and UKBA in matters relating to deaths, serious injuries and other referrals.
• Work with the Directors/ Deputy Directors in Investigations, and other key stakeholders to ensure a coordinated and consistent Investigations function.
• Deputise for Deputy Directors of Investigations as and when requested / where appropriate to provide internal and external leadership across investigation delivery activities.
• Develop and implement effective collaborative working with all other directorates within the IOPC to continuously improve performance and drive culture change.
• Contribute to the management of the investigations team finance including budget management.
  
  

Transformation:

• Work collaboratively with colleagues to ensure that the ambitions of the IOPC are delivered
• Actively participate in the IOPC Transformation programme to ensure that we do what only the IOPC can do and deliver effective, timely and high-quality investigations.
• Identify ways to improve the way in which investigations are completed and delivered.
• Ensure investigations colleagues are kept up to date with transformation progress.
  
  

Delivery:

Role specific:

• Provide direct line management to the Investigations Team Leaders – Core Business, overseeing their performance, personal and professional development, recruitment and accreditation.
• Coach and mentor Investigations Team Leaders – Core Business to build investigation capacity and capability.
• Work closely with Investigations Team Leaders – Core Business to direct investigations and understand capacity requirements.
• Oversee workforce planning, identify gaps in resource needs and recommend strategies to fill any gaps.
• Ensure that Investigations Team Leaders – Core Business and Lead Investigators deliver efficient, well informed and timely actions for the delivery of proportionate investigation outcomes.
• Ensure that the legal team are involved at an early stage in investigations, where appropriate.
• Work collaboratively with the Investigations Manager - Performance and Resourcing and Investigations Manager - Complex to provide feedback on the performance of investigators.
• Help to ensure effective implementation of the Decision-Making Framework.
• Carefully and considerately discharge your delegated regulatory duties and responsibilities.
  
  

Corporate Responsibility:

• Minimise risk to the IOPC through ensuring all decisions and actions are consistent and align with best practice.
  
  

Decision Making:

• Lead on decision making regarding cases, escalating high risk cases to the Investigations Manager - Complex or delegating decision making for certain cases.
• Ensure the most appropriate decision-making approach is adopted based on the facts and complexity of each case.
• Lead on decision making in relation to professional development and training needs; ensuring Investigation Team Leaders – Core Business and Investigators are equipped with the skills necessary to perform their roles to the highest standard.
• Work closely with the Investigations Manager - Performance and Resourcing and the Deputy Director of Demand, Resourcing and Performance on the prioritisation of cases.
  
  

Communication & Engagement:

• Work alongside the Directors of Engagement when required on case specific force liaison.
  
  

Cultural Competence, Equality, Diversity & Inclusion:

• Lead by example in promoting and embedding cultural competence when interacting with all stakeholders.
• Ensure that a culture of inclusion is embedded across the investigations team.
  
  

Cultural Competence, Equality, Diversity & Inclusion:

• Lead by example in promoting and embedding cultural competence when interacting with all stakeholders.
• Ensure that a culture of inclusion is embedded across the investigations team.
  
  

Person specification

Experience

• Proven experience in leading and managing teams in complex and high-profile investigations, ideally within a regulatory, oversight or public sector context.
• Strong track record in providing strategic direction ensure the delivery of high-quality, independent and robust investigations.
• Experience of driving teams to deliver high levels of performance and continuous improvement.
• Proven experience of investigating or leading investigations.
• Demonstrated ability to oversee and direct teams, including workforce planning, resource allocation and the management of investigation priorities.
• Experience in financial management; including budgeting and cost control.
• Proven experience of investigations methodology and principles applied to complex, large and challenging investigations.
• Experience of working as part of a senior management team to develop and implement the strategic vision for a function or organisation.
• An experienced leader with a track record of building high performing operational teams in a complex environment.
• Experience of managing disclosure in complex investigations
• Experience of leading teams through significant change, engaging and motivating staff to embrace new ways of working.
  
  

Desirable:

• Experience of working in a matrix management structure.
• Driving license valid in England and Wales.
  
  

Skills And Abilities

• Excellent intellectual ability, and highly developed skillset to analyse complex legislation and apply it to appropriate cases.
• The ability to manage, motivate and develop people.
• The ability to work efficiently and effectively in a challenging environment with competing priorities.
• High levels of credibility as well as the ability to justify decisions made, including in a legal setting.
• Good judgement and ability to make high profile decisions.
• Highly developed decision-making skills.
• Evidence of excellent analytical and report writing skills; ability to reach and document clear, rational, evidence-based and independent decisions based on analysis of existing and emerging information.
• Highly developed oral, written and presentation skills.
• Excellent influencing and negotiation skills and the ability to persuade through personal credibility.
• Strong interpersonal skills, including the ability to negotiate and maintain good relationships with senior officials in all areas of public life.
• Experience of supporting staff who are working in an environment with significant scrutiny, challenge and potentially emotive material.
• Analytical thinker with the skills and ability to assess complex cases, identify key issues and develop solutions that address needs.
• Proven experience in mentoring, coaching and developing team members, fostering a culture of continuous improvement and professional growth.
  
  

Desirable:

• An understanding of Policing in the UK.
  
  

Alongside your salary of £64,301, Independent Office for Police Conduct contributes £18,627 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• 27.5 days paid annual leave (increasing with service to 32.5 days)
• Options to carry over, buy or sell annual leave
• Voluntary Health Cash Plan provided by BHSF
• Civil Service pension
• Civil Service maternity leave package
• PAM employee assistance programme
• Access to Civil Service Sports Council (CSSC) membership
• Cycle to work scheme
• Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup
• Car Leasing Scheme
• Staff Networks focussed on each of the protected characteristics - run for staff, by staff: Enable Network, Age Network, Welsh Network, Pride and LGBTQ+ Network, Sex and Family Network, Race, Religion and Belief Network
• Learning and development tailored to your role.
• An environment with flexible working options
• A culture encouraging inclusion and diversity

Selection process details

This vacancy is using Success Profiles, to find out more, please click here.

If successful at application stage, we will assess you against Grade 6Level behaviours during the selection process.

Throughout the recruitment process we will also assess your Experience, Strengths, and Values.

As part of the application process, you will be asked to complete a Statement of Suitability based on the essential criteria.

Anticipated assessment and interview dates are estimated to take placeW/C 4th and 11th August 2025.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

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Recruitment team

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