Intranet & Knowledge Systems Executive - 12 Month Fixed Term Contract

Osborne Clarke; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading international legal practice is seeking an Intranet & Knowledge Systems Executive based in Bristol on a full-time fixed-term contract. The role involves enhancing the intranet’s usability, overseeing content management processes, and supporting Knowledge Management initiatives. Ideal candidates will have strong SharePoint knowledge, excellent communication skills, and the ability to manage stakeholder relationships effectively.

Benefits

Competitive salaries

Generous benefits

Qualifications

• Editing-level knowledge of SharePoint required.
• Administrative experience in managing systems like SharePoint.
• Experience in informal supervision or task delegation.

Responsibilities

• Oversee usability and design of the intranet.
• Define business requirements and manage communications.
• Train Content Editors and maintain content governance.

Skills

Organisational Skills

Communication Skills

Stakeholder Management

User-Centred Design

Education

Experience with SharePoint

Job description

Role profile

We are looking for a dedicated Intranet & Knowledge Systems Executive to join our Knowledge team on a 12 month Fixed term contract.

The key purpose of this role is to support the Head of Knowledge Management in driving the development and operational management of Osborne Clarke's intranet, to ensure it remains a dynamic and vital hub for knowledge and communication across all Osborne Clarke offices.

This role is based in our Bristol office on a full-time basis.

Key Responsibilities

• Usability and User Experience: Approve major page redesigns, ensure intranet usability and good UX, and collaborate with Content Editors.
• Stakeholder Management and Communication: Define business requirements with stakeholders across the international business and manage ongoing communication.
• Content Management and Editing: Train Content Editors, assign permissions, maintain content lists, triage requests, and provide support.
• Site Management and Maintenance: Generate usage reports, maintain the site map, create new sites, and ensure regular maintenance.
• Project Management Support: Assist in coordinating Knowledge initiatives.
• Supervisory Support: May oversee an Intranet Assistant's work, ensuring effective task division and collaboration.
• Meeting Administration Support: Support meeting scheduling, minute-taking, and report drafting.

Person Specification

You will have editing-level knowledge of SharePoint and administrative experience in managing systems like SharePoint, including permissions, structure, and content governance.

You will also need to:

• Demonstrate excellent organisational skills, able to work within tight timeframes, adapt to changing priorities, and manage your own workload.
• Possess clear written and verbal communication skills, with a keen eye for detail and a focus on the target audience.
• Build relationships and have excellent stakeholder management and communication skills.
• Collaborate and interact with people across geographies, challenging and influencing where appropriate.
• Be proactive in agreeing priorities and identifying the appropriate level of importance and urgency for projects.
• Demonstrate a strong ability to think from a user perspective and be eager to develop and apply user-centred design principles.
• Generate insights and support decision-making using analytics.
• Deliver training and advice to Content Editors.
• Have experience in informal supervision or task delegation, with the ability to coordinate the work of junior team members effectively.

Salary and benefits

We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.

Our recruitment process

We welcome direct applications for our opportunities - if you would like any further information about this role or the firm, we would be delighted to hear from you. Please contact, in complete confidence, Patrick Fermin Ryan on email [e-mail].

Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.

We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.

About Us

Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations*. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it's fundamental to our success.

At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.

*Services in India are provided by a relationship firm