International Officer

Midwifery at the University; Frenchay; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Progressive pay rates

Generous annual leave

Career average pension schemes

Retail savings

Onsite nursery

Training and personal development

Job summary

UWE Bristol is seeking an International Officer for the Americas, Europe and CIS in a full-time role based at the Frenchay Campus in Bristol. The post requires on-campus work at least two days a week and involves international travel to various markets.

You will support regional recruitment plans, manage the agent network under AQF, and collaborate with education agents, schools and partners to achieve recruitment objectives.

Qualifications

• Experience in customer service, sales, recruitment or international education.
• Excellent written and verbal communication skills.
• Ability to use recruitment/agent performance data to support decisions.

Responsibilities

• Support delivery of regional recruitment plans and conversion activity.
• Represent the University at recruitment events and undertake international travel as required.
• Manage international education agent network and align with the AQF.
• Maintain accurate agent records and monitor engagement/performance.
• Escalate issues to Regional Managers and Head of International Development.

Skills

Relationship management

Organisational skills

Communication skills

Intercultural awareness

Job description

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Support during the application process: If you’re a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we’ll be happy to make reasonable adjustments to our processes for you. You’ll have the opportunity to let us know about any adjustments you may need throughout the application and selection process. We’ll continue this conversation if you join us as an employee, and we’ll work with you to make sure you have the adjustments you need to succeed in your role.

Examples of adjustments could include:

• Extra time for online assessments.
• Providing alternative accessible formats.
• Interview questions in advance of the interview.
• Providing some extra information about what to expect.
• Office orientation before an in-person assessment.

The job information is shown below. Please click on the links to see full details.

UWE Bristol is an ambitious, values-led university. We are focused on solving future global challenges through outstanding learning, world-leading research and a culture of enterprise, and we are looking for people who share our core values to help us achieve those aims.

We’ve got a fantastic opportunity for an International Officer to join our International Office, specifically the Americas, Europe and CIS team. This is a permanent role based at our vibrant Frenchay Campus, with an expectation that postholders will work on campus for at least two days per week.

The International Office is responsible for supporting student recruitment from around the world. We provide relevant and up-to-date information about our courses, entry requirements and admissions processes, working collaboratively with prospective students, education agents, schools and other partners.

Working with colleagues across the University, the International Office plans and delivers a range of recruitment, conversion and partnership activity in the UK and overseas to support the achievement of UWE Bristol’s international student recruitment objectives.

The International Officer will report to the Regional Manager for the Americas, Europe and CIS and will support recruitment activity across an agreed regional portfolio. Alongside their regional responsibilities, the postholder will take particular responsibility for supporting the effective management, compliance and continuous improvement of the University’s international education agent network, aligned to the Agent Quality Framework (AQF).

This will include maintaining accurate agent records, monitoring engagement and performance, supporting the development and maintenance of agent training and guidance materials, and escalating issues, risks and opportunities to relevant Regional Managers and the Head of International Development.

About you

We are looking for an International Officer who can combine strong relationship management and organisational skills with an understanding of international student recruitment.

In this role, you will support the delivery of regional recruitment plans and conversion activity, working with prospective students, education agents, schools, partners and colleagues across UWE Bristol. You will also represent the University at recruitment events and undertake international travel as required.

As the International Officer with a focus on Agent Partnerships, you will combine regional recruitment activity with a particular focus on supporting the University’s international education agent network. You will maintain accurate agent records, monitor engagement and performance, support the development and maintenance of agent training and guidance materials, and identify issues, risks and opportunities for escalation to relevant Regional Managers.

The University has already begun developing its approach to the Agent Quality Framework (AQF), but our systems and processes are still evolving. The Agent Partnerships post will support this work by contributing to the continuous improvement and development of agent management processes, helping to develop more consistent approaches and embed sector best practice across agent management activity.

This may include reviewing and improving processes, maintaining accurate agent records, monitoring compliance requirements, supporting the development of guidance and resources, and helping ensure that agent activity aligns with institutional policies, the AQF and wider regulatory expectations.

You will be comfortable working in a fast-moving and target-driven environment and will have experience in customer service, sales, recruitment, admissions, international education or a related field. You will have excellent written and verbal communication skills and be confident communicating with a wide range of stakeholders.

You will also be comfortable using recruitment and agent performance data to monitor activity, identify trends and support decision-making around recruitment, conversion and agent engagement.

Experience of working directly with international education agents or recruitment partners would be particularly valuable for this role.

Where you will be working

UWE Bristol is a campus-based University, with vibrant campus communities that are central to student life.

This post is based at our lively Frenchay campus in Bristol, where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.

You'll be expected to work on campus at least two days a week.

The role will include international travel across the Americas, Europe, CIS and other markets, depending on business needs and in consultation with the relevant Regional Managers.

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in vibrant Bristol , our ambitions are to make a positive difference to our planet, transforming futures through actions and solving real world challenges.

We offer a wide range of employee benefits including progressive pay rates, very generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.

We particularly encourage applications from global majority candidates as we are currently under-represented in this area, however all appointments are made strictly on individual merit.

As a Disability Confident employer, we encourage applications from disabled or neurodivergent candidates.

Interviews will be scheduled to take place at our Frenchay Campus week commencing 14th September.

This is a full-time, permanent posts, working 37 hours per week.

This post is not available on a job share basis.

Salary offers are made in line with the University’s salary assessment guidelines, reflecting your relevant skills and experience in parity with colleagues.

Right to Work in the UK

If offered a role, you will need to provide valid documentation confirming your right to work in the UK before employment begins. Guidance on acceptable documents is available via the Home Office Right to Work Checklist .