International Conversion Coordinator

jobs24.co.uk; Preston; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established educational institution is seeking an International Conversion Co-Ordinator to enhance the experience of international students. This dynamic role involves supporting the International Conversion Manager in executing targeted communication strategies and conversion activities, ensuring a seamless journey for enquirers and applicants. The ideal candidate will be proactive, with excellent IT and communication skills, and a passion for delivering outstanding service. Join a thriving community dedicated to transforming lives through education, while enjoying a comprehensive benefits package that supports your professional growth and work-life balance.

Benefits

Attractive Annual Leave

Comprehensive Employee Benefits Platform

Professional Development Opportunities

Qualifications

• Experience in delivering exceptional customer service to international students.
• Ability to manage shifting priorities and workload effectively.

Responsibilities

• Support conversion activities via email, phone, and online events.
• Guide applicants through the application process with proactive communication.

Skills

Customer Service

Communication Skills

IT Skills

Copywriting

Social Media Management

Education

Degree Level Education

Tools

Online Communication Platforms

Job description

The International Recruitment Team at the University of Central Lancashire seeks an International Conversion Co-Ordinator to provide exceptional service to enquirers, applicants, and offer holders interested in studying with us, ensuring high standards and professionalism.

This role supports activities and initiatives aligned with the University's Student Recruitment Strategy to meet international recruitment targets. As part of the International Conversion Team, you will assist in delivering outstanding customer service throughout the international student journey.

Key responsibilities include:

1. Supporting the International Conversion Manager and Officer in implementing conversion activities such as email and telephone campaigns as well as online events targeting various international audiences.
2. Pro-active communication with enquirers and applicants to positively influence their perception of the University and its programs, guiding them through the application process.
3. Nurturing offer holders through to enrolment, including developing and implementing tailored communication schedules in collaboration with University Schools.

We are looking for a proactive, enthusiastic colleague who can deliver a professional and efficient service, with a genuine interest in and understanding of the journey of international students to Higher Education in the UK. Applicants should have direct or related experience and be looking to further utilise their skills and expertise in this area.

The successful candidate will have:

1. Excellent IT skills, ideally with experience of writing inspirational communications and presenting to a wide audience via online platforms.
2. Education to degree level or equivalent experiential learning.
3. Copywriting experience (beneficial but not essential).
4. Experience of social media content creation and group management (beneficial).
5. The ability to cope with shifting and demanding priorities.

Our international student applicants expect exceptional service standards, and we seek a colleague with a demonstrated ability to deliver outstanding customer service. In this dynamic and increasingly competitive field, the role requires someone who can adapt to changing priorities and manage their workload effectively to help them and the rest of the team stay ahead. Occasional evening and weekend work may be required to support our international audiences.

When you work for the University of Central Lancashire, you'll be part of a thriving community of talent that's united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you'll be playing a vital part in helping us achieve our vision.

Our people are our most important asset. We'll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you'll be making a positive difference to other people's lives. We also offer a fantastic package of rewards and lifestyle benefits - from an attractive annual leave entitlement to access to a comprehensive employee benefits platform.