Internal Sales Executive

BPX Electro Mechanical Co. Ltd; Barkby; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Minimum 31 days annual leave including

Training and development platform

Friendly and supportive work环境

Dress down Fridays

Employee Assistance Programme

Recruitment referral bonus

Opportunities for career progression

Cycle 2 Work scheme

Carry forward unused holiday

Additional annual leave options

Free onsite parking

Emergency loans

Job summary

BPX Electro Mechanical Co. Ltd in Leicester (LE7 7NL) is seeking an Internal Sales Executive to join our friendly team.

This full-time, permanent role focuses on handling customer enquiries, liaising with suppliers, and delivering excellent service to our growing customer base. You will proactively qualify prospects, process quotations, and manage orders using our in-house systems, with training provided to develop your product knowledge and sales skills.

Qualifications

• Prior internal sales experience with a focus on customer service and order handling.
• Comfort with making outbound calls and qualifying prospects to close sales.
• Strong organisational and admin skills for processing quotations and orders.
• Proficient with MS Office and CRM/quotation platforms.
• Full UK driving licence is required.

Responsibilities

• Handle customer enquiries and liaise with suppliers to deliver service levels.
• Qualify prospects, make outbound calls, and close sales to meet targets.
• Process quotations and sales orders in in-house systems accurately.
• Maintain up-to-date customer records in the CRM system.
• Assist with ad hoc duties as directed by Branch Manager.

Skills

Internal sales experience

Proactive telesales

Customer service

Communication skills

Organisational skills

MS Office

CRM software

In-house quotation software

Full UK driving licence

Tools

CRM software

Quotation software

In-house systems

Job description

We have a new and exciting opportunity for an Internal Sales Executive to join our team at our branch located in Leicester (LE7 7NL). We are looking for a bright, enthusiastic person to join our friendly team. This is a full-time, permanent position, where continuous sales development and training will be provided.

About Us

For 60 years BPX (part of the RS Group) has built a reputation as the leading independent distributor of factory automation and control components – from computers to connectors, from robots to relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across our UK and Ireland branch network and work towards our mission for our customers, “help to choose, help to use”. BPX are the strategic partner to market leading brands such as Schneider Electric, Mitsubishi, Omron and many more, offering innovative products, solutions and technical support to thousands of customers UK wide.

Job Purpose

As a member of our team, you will be responsible for handling customer enquiries, liaising with suppliers and ensuring that our clients receive the highest level of service. By utilising your excellent interpersonal skills, you will develop long‑term relationships with our customers ensuring that their requirements and business needs are interpreted and handled quickly and effectively.

The Main Duties Will Include

• Answer incoming enquiries to sell and support the company product range.
• Proactively make outgoing calls qualifying prospects and closing sales in order to meet targets.
• Accurately process quotations and sales orders using in house systems.
• Timely administration of quotations using in house quotation software.
• Ensure customer records are updated frequently and accurately on the Customer Relationship Management Software.
• Collation of customer files and purchase orders to company standards.
• Interact with customers to resolve any queries or issues.
• Provide feedback to the sales team on newly emerging opportunities, proactively assisting as required.
• Maintain culture of continuous improvement and excellence in customer service.
• Collate and co‑ordinate information requested for management purposes.
• Any other ad hoc duties required by the Branch Manager.

Skills, Knowledge And Experience

• A proactive/can do attitude towards helping the business grow.
• A proven track record within an internal sales role.
• Experience of making proactive outgoing telephone calls.
• A passion for sales.
• Excellent customer interaction skills.
• Strong organisational, administrative and telephone skills.
• Ability to prioritise work, meet deadlines and follow through on commitments.
• Excellent attention to detail such that customer orders and information are accurate.
• Confident telephone manner.
• Computer literate (MS Office).
• Industrial Automation and Control knowledge desired but not essential (training provided).
• Full UK driving licence

BPX Offers Great Benefits Such As

• Minimum of 31 days annual leave including bank holidays (increasing with length of service)
• Access to our training and development platform
• Friendly and supportive work environment
• Dress down Fridays
• Access to the Employee Assistance Programme
• Recruitment referral bonus
• Opportunities for career progression
• Cycle 2 Work scheme
• Ability to carry forward unused holiday
• Option to purchase additional annual leave
• Free onsite parking
• Emergency loans

We reserve the right to close the advert early when a suitable candidate is found.