Internal Sales - Builders Merchant

Arco; Chalfont St. Peter; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Company pension scheme

Training opportunities

Career development

Job summary

Arco in the United Kingdom is seeking a dynamic Internal Sales Representative to drive growth by building strong relationships with trade and retail customers. You will handle inquiries, process orders and proactively identify sales opportunities, while collaborating with warehouse and transport teams to ensure smooth order fulfilment.

The role requires excellent communication and negotiation skills, a customer‑focused mindset, and the ability to work in a fast‑paced environment.

Qualifications

• Experience in selling building supplies, ideally in trade/retail.
• Ability to handle enquiries, process orders, and quote customers.
• Proactive in identifying sales opportunities and following up leads.
• Excellent communication and negotiation skills.

Responsibilities

• Handle customer enquiries, process orders via phone, email and in person.
• Develop and maintain relationships with customers to meet their needs.
• Prepare and provide customer quotations with competitive pricing.
• Achieve and exceed sales targets and KPIs.
• Collaborate with warehouse and transport teams to fulfil orders.
• Keep product knowledge up to date and understand industry trends.
• Identify new business opportunities and follow up on leads.
• Provide excellent customer service and support in a fast-paced environment.

Skills

Strong communication

Negotiation

Customer service

Sales mindset

Job description

• We are looking for a dynamic and motivated Internal Sale Representative


• This role is crucial in ensuring excellent customer service and driving sales growth by building strong relationships with trade and retail customers.


• You will be responsible for handling customer enquiries, processing orders and proactively identifying sales opportunities., Develop and maintain relationships with customers, ensuring their needs are met efficiently.


• Process customer orders via phone, email and in person.


• Proactively seek new business opportunities and follow up on leads.


• Prepare and provide customer quotations, ensuring competitive pricing.


• Collaborate with other departments, such as the warehouse and transport teams, to ensure smooth order fulfilment.


• Keep up to date with product knowledge and industry trends.


• Achieve and exceed sales targets and KPIs.


• Handle customer queries and resolve any issues in a professional manner. Previous experience selling building supplies


• Strong communication and negotiation skills.


• Excellent customer service skills with a proactive approach to sales.


• Ability to work in a fast-paced environment and manage multiple tasks.


• A good understanding of building materials and their applications.


• A positive, team-oriented attitude with a willingness to learn.

If you are a driven and customer-focused individual with a passion for sales, we would love to hear from you!

• Salary up to £35,000 - £45,000 DOE


• Opportunities for career development and training.


• Company pension scheme.


• Supportive and friendly working environment.