Internal Communications Specialist

National Grid plc; Warwick; Hybrid; GBP 43,000 - 47,000; Full time

Benefits offered by this job

Performance bonus

Pension matching up to 12%

Flexible benefits package

Job summary

National Grid plc is hiring an Internal Communications Specialist on a 6-month FTC to shape and deliver engaging messages that connect colleagues to our strategy, priorities and culture. You’ll create multi‑channel content, support leaders and partner across Electricity Transmission during a period of change.

This hybrid role is based in Warwick, with the option to work from home. The successful candidate will have strong writing, storytelling and stakeholder skills and be adept at using Viva

Qualifications

• Experience developing colleague communication strategies.
• Exceptional writing and storytelling skills.
• Experience creating content across digital, social, print and web.
• Knowledge of Viva Engage and intranet channels.
• Experience supporting senior leaders with comms planning.
• Strong stakeholder management within a large organisation.

Responsibilities

• Develop, deliver and measure colleague communication plans aligned with priorities.
• Create multi‑channel content including articles, blogs, intranet content, posts, presentations and events.
• Bring National Grid's purpose and values to life through storytelling.
• Partner with Electricity Transmission stakeholders to meet communication needs.
• Collaborate with Corporate Affairs and Media on emerging issues and announcements.
• Manage content calendars and ensure timely, coordinated messaging.
• Support leadership communications, town halls and forums.
• Measure effectiveness and use insights to improve engagement.
• Contribute to campaigns supporting organisational change.

Skills

Writing skills

Storytelling

Stakeholder management

Content creation

Multi-channel content

Editing

Tools

Viva Engage

Microsoft 365

Job description

At National Grid, we're at the heart of the energy transition. Our Electricity Transmission business operates and maintains the high-voltage electricity network across England and Wales, connecting people, communities and businesses to the energy they need every day.

As we continue to deliver a cleaner, greener energy future, effective colleague communication has never been more important. That's why we're looking for a talented Internal Communications Specialist on a 6 month FTC to join our team and help bring our purpose, vision and values to life for colleagues across Electricity Transmission.

As a Internal Communications Specialist, you'll play a key role in shaping and delivering engaging communications that connect colleagues to our strategy, priorities and culture.

Working as part of the Colleague Communication & Engagement team, you'll develop and deliver communication plans, create compelling content across a variety of channels, and support leaders in communicating with impact. You'll help ensure colleagues are informed, engaged and inspired as we navigate a period of significant change and investment across the business.

This is an exciting opportunity for a communications professional who thrives in a fast-paced environment and enjoys translating complex topics into clear, engaging and meaningful messages.

The role is hybrid with our office based in Warwick, you can enjoy working from home and office.

What you'll do

• Develop, deliver and measure colleague communication and engagement plans that support key business priorities, programmes and projects.
• Create engaging multi-channel content including articles, blogs, intranet content, Viva Engage posts, presentations, leadership briefings, videos, Q&As and event materials.
• Bring National Grid's purpose, vision and values to life through impactful storytelling and colleague-focused communications.
• Partner with stakeholders across Electricity Transmission to understand communication needs and deliver effective engagement activity.
• Work alongside Corporate Affairs, Public Affairs and Media teams to develop communication approaches for emerging issues and business announcements.
• Manage and maintain communication channels and content calendars, ensuring clear, coordinated and timely messaging.
• Support leadership communication and engagement initiatives, including town halls, conferences, events and colleague forums.
• Measure communication effectiveness and use insights to continuously improve engagement activity.
• Contribute to communication campaigns that support organisational change, business transformation and colleague engagement.

What you'll need

We're looking for a skilled communicator who can build relationships, influence stakeholders and create content that resonates with diverse audiences.

You'll ideally have:

• Experience developing and delivering colleague communication and engagement strategies, plans and campaigns.
• Exceptional writing, editing and storytelling skills, with the ability to tailor messages for different audiences and channels.
• Experience creating content across digital, social, video, print and web-based platforms.
• Strong knowledge of employee communication channels, including intranet and social collaboration tools such as Viva Engage.
• Experience supporting senior leaders with communication planning and content development.
• Strong stakeholder management skills with the ability to build relationships across a large and complex organisation.
• Excellent organisational skills and the ability to manage multiple priorities simultaneously.
• A creative, proactive approach and a passion for delivering engaging colleague experiences.
• The ability to analyse business issues and translate them into clear, accessible and compelling communications
• Creative, innovative and audience-focused.
• Comfortable working in a fast-paced environment with changing priorities.
• A collaborative team player with strong interpersonal skills.
• Curious and proactive, asking questions to uncover the real communication needs of the business.
• Resilient under pressure and able to deliver high-quality work to tight deadlines.

What you'll get

A competitive salary between £43,315.00 - £47,000.00– dependent on capability.

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

More Information

This role closes on 30th September 2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

To develop and implements an internal and external engagement strategy to promote the National Grid profile to internal and external stakeholders.

We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.