Internal Communications Officer

World Animal Protection; York and North Yorkshire; Remote; GBP 42,000 - 62,000; Full time

Benefits offered by this job

24 days annual leave

Global wellbeing days

Pension scheme

Life Assurance

Flexible working options

Volunteer leave

Job summary

World Animal Protection is seeking an Internal Communications Officer to connect colleagues globally with clear, engaging content and drive meaningful conversations across regions and cultures.

You will develop internal communications plans, produce content and basic videos, manage calendars and support global events. The role requires strong writing and stakeholder skills, with a focus on inclusive storytelling in a complex organisation.

Qualifications

• Experience in internal communications or employee engagement in complex environments.
• Strong writing, editing and storytelling abilities for diverse audiences.
• Experience creating graphics and basic video materials.
• Familiarity with content management systems and email marketing tools.
• Experience planning internal events or townhalls.

Responsibilities

• Partner with internal stakeholders to deliver communications aligned with priorities and strategies.
• Develop and deliver internal communications plans for initiatives and programmes.
• Create clear, engaging content including written and basic video materials.
• Manage global internal content calendar across channels.
• Support planning and delivery of global internal events and townhalls.
• Maintain and improve internal channels; gather feedback and data to enhance engagement.
• Champion inclusive, ethical storytelling across internal communications.

Skills

Internal communications experience

Writing and storytelling

Video editing

Graphic design

CMS and email marketing

Events/townhalls coordination

Stakeholder engagement

Global/local alignment

Planning and organisation

Independent yet collaborative work

Tools

Content management systems

Email marketing platforms

Job description

Internal Communications Officer

Application Deadline: 27 October 2026

Department: Executive Office

Employment Type: Permanent

Location: International - UK

Reporting To: Internal Communications Manager

Description

At World Animal Protection, effective communication helps connect our people to our purpose, priorities and impact. We are looking for an Internal Communications Officer to create clear, engaging and meaningful communications that inform, inspire and connect colleagues across our global organisation.

Working closely with teams across the organisation, you will help deliver high-quality internal communications that bring organisational strategy, change and impact to life. You will create engaging content, internal communications plans, and help ensure that messages are relevant, inclusive and accessible for diverse audiences across regions and cultures.

This is an exciting opportunity for an internal communications professional who enjoys building relationships, creating compelling content and helping organisations engage and connect with their people.

Key Responsibilities

• Partnering with internal stakeholders to deliver internal communications that support organisational priorities and objectives; translate organisational strategy, change and transformation and impact into communications that resonate with global audiences.
• Supporting the development and delivery of communications plans for key organisational initiatives and programmes; providing practical communications advice and support to stakeholders across the organisation.
• Creating clear, engaging and high-quality content including producing written and basic video materials.
• Managing the global internal content calendar across a range of internal communications channels.
• Supporting the planning and delivery of global internal events and townhalls.
• Managing and continuously improving internal communications channels; gathering feedback, insight and data to improve communications effectiveness and colleague engagement.
• Championing inclusive, ethical and purpose-led storytelling across internal communications.

Skills, Knowledge and Expertise

• Experience in internal communications, employee engagement or organisational communications in complex or changing environments.
• Excellent writing, editing and storytelling skills, with the ability to simplify complex information for different audiences creatively.
• Good experience creating graphics and recording and editing videos.
• Experience using content management systems and email/marketing platforms.
• Experience developing and delivering internal employee events or townhalls.
• Strong stakeholder engagement skills; strong relationship-building and influencing skills.
• An understanding of global organisations and how to balance local relevance within global frameworks.
• Strong planning and organisational skills, with the ability to manage multiple priorities effectively.
• Sound judgement and the ability to work independently while collaborating effectively with colleagues.

Experience working strategically as well as operationally would be advantageous but is not essential.

Why join World Animal Protection?

You will join a global organisation committed to improving the lives of animals worldwide and play an important role in helping colleagues stay connected to our mission, priorities and impact. Working with diverse teams across regions and cultures, you will help shape communications that strengthen engagement, build understanding and support positive organisational change.

Benefits

• All staff are entitled to 24 days of annual leave per calendar year (from January 1 to December 31). In addition, there are 2 Global Wellbeing midyear closure days and 3 additional days to be taken at the end of the calendar year, as determined by World Animal Protection. For part-time staff, holiday entitlement is prorated accordingly
• An increase to annual leave through length of service - 1 additional days leave after each years' service up to max 5 days.
• Opportunity to flex public holidays to an alternate day that better suits an employee and their beliefs.
• A range of 'Inclusivity Benefits': to aid belonging and inclusion at work, and to give our employees support in the moments they most need it:
• Bereavement/Compassionate Leave (10days)
• Carers/Dependent Leave (3 days)
• Disability Leave (10 days)
• Menstrual and Menopause Leave (12 days)
• Pregnancy Loss Leave (10 days)
• Fertility Treatment Leave (5 days per cycle, up to max 3 cycles)
• Gender Affining Medical Leave (20 days)
• Companion animal bereavement Leave (2 days)
• Pawternity’ leave (2 days)
• World Animal Protection have a generous Pension Scheme – World Animal Protection contribute 6% and the employee must contribute a minimum of 4%.
• Employees are entitled to 2 days Volunteer Leave (pro-rata) a year to volunteer for a cause that matters to them
• Full time staff work 35 hours per week Monday to Friday. Actual working hours are flexible however as a global organisation working hours would need to fit with the requirements of the role. In most circumstances, employees can start between 8am and 10 am and finish between 4pm and 6pm however there may be occasions for the need to work outside these hours
• All World Animal Protection employees receive Life Assurance. Under the Death in Service benefit scheme the employee will receive 3 x annual salary to go to their nominated beneficiary (only applicable if you are in the pension scheme)
• We offer excellent Family Friendly Policies – enhanced Gender-Neutral Parental Leave for new parents
• Flexible working options including compressed hours
• Interest-free season ticket loans are available to all staff after 6 months service, the cost of which is deducted from your salary over the course of the year.
• Cycle to work scheme, a tax-free way to purchase your bike, the cost of which is deducted from your salary over the course of a year.
• We offer a free and confidential Employee Assistance Programme (EAP) from an independent provider of employee support services. The EAP is available 24 hours a day, 7 days a week and is accessible by telephone, email or online and is available in many languages. The service is there to help with a wide range of work, family and personal issues.
• We cover the cost of an annual eye test.
• Where job vacancies occur, we encourage internal applications, we have a good track record of offering existing staff promotions.
• We are committed to ensuring our employees have the appropriate qualifications and skills to fulfil their job role and progress their careers. World Animal Protection invests in employee’s development by offering opportunities to undertake studying for relevant qualifications paying professional membership fees and agreeing suitable study leave