Internal Communications Manager - Europe OU

Haleon plc.; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Haleon plc. is seeking an Internal Communications Manager for our Europe OU to shape the employee experience and lead internal communications.

You will drive engagement initiatives, align in-country messaging with the Win as One framework, and collaborate with global and regional teams to ensure timely, on-brand communications across markets. You will build strong relationships with senior stakeholders, manage communication channels, and support culture-change initiatives within Haleon’s

Qualifications

• Experience planning, counsel on and deliver communications to manage reputational impact.
• Ability to operate calmly under pressure.
• Strong relationships with senior stakeholders and counsel.
• Strategic thinking, execution, and business acumen.
• Experience in a global matrixed organization across cultures.

Responsibilities

• Develop and execute initiatives to connect and inspire employees across the Europe OU.
• Ensure in-country internal communications alignment with Haleon branding and Win as One framework.
• Manage internal in-country channels; identify gaps and propose solutions.
• Partner with site champions on internal communication strategies for Europe manufacturing sites.
• Collaborate with Global Internal Communications for content suggestions on global channels.
• Support external PR pull-through plans in coordination with brand teams.
• Use metrics to tailor communications to Europe OU needs.
• Manage external vendors to deliver objectives on time and budget.
• Implement and execute plans for Europe OU initiatives independently, on time and budget.

Skills

Stakeholder management

Strategic communications

Crisis communications

Storytelling/writing

Influence senior leaders

Change communications

Education

Bachelor's degree in communications

Job description

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Internal Communications Manager will support the Head of Corporate Affairs for Haleon's Europe OU, to shape the employee experience for Haleon in Europe. They will lead on internal communications at the OU level and support the delivery of internal communications in our markets and clusters. This is an important role which will help us to embed our new Operating Model ways of working and culture.

Specific responsibilities include:

• Develop and execute initiatives to connect, engage and inspire employees across the Europe OU, keeping them informed of overall business objectives and inspiring necessary culture changes as part of our new Operating Model. (i.e. Town Halls, Newsletter, Viva Engage, etc.)
• Ensure in-country internal communications alignment with Haleon branding and Win as One framework and narrative.
• In partnership with cluster CA teams, manage internal, in-country communications channels and proactively identify gaps and solutions to ensure the right channel mix to deliver up-to-date and relevant information to the local audience. Develop and implement new, innovative communications channels and tactics as appropriate.
• Partner with our Quality and Supply Chain site champions and site leads on internal communication strategies and tactics to build an inclusive culture and connection between the Europe OU and our European manufacturing sites.
• Partner with the Global Internal Communications team to provide content suggestions for pull through on global channels.
• Partner with brand teams to assist in internal pull-through plans for external PR campaigns.
• Use metrics and insights to ensure communication strategies are effectively tailored to the Europe OU needs.
• Manage external vendors where appropriate, to ensure delivery of agreed objectives on time and on budget.
• Implement and execute communication plans for numerous Europe OU initiatives independently, on time and on budget.

Qualifications/Requirements: (Education / Experience / Competencies)

Competencies and knowledge required

• Strong expertise, experience and confidence to plan, counsel on and deliver communications to manage or mitigate issues and their associated reputational impact.
• Ability to operate calmly and effectively under pressure.
• Ability to build strong, trusted relationships with a number of senior stakeholders, providing straight talk, counsel, support and challenge as required.
• Strong strategic thinking, execution and overall business acumen. Must demonstrate sound judgment and be able to deal with ambiguity and handle sensitive situations.
• Experience working in a global matrixed organization, across cultures and teams of geographically dispersed people with strong ability to prioritize
• Proven ability to influence others at both peer and senior level; excellent stakeholder management.
• Excellent communication skills - compelling storytelling, high quality writing, sensitive to cultural nuances, very strong attention to detail
• Proactive, flexible, resilient and self-motivated - able to work both autonomously and in a team.

Required education and experiences

• Bachelor’s degree or advanced communications qualification.
• 5+ years of experience in at least manager position in communications in the healthcare or FMCG industry.
• Proven ability to develop trust-based relationships with senior stakeholders, ability to influence people and work with top management.
• Issues/crisis-management experience (ideally related to employee/workplace issues).
• Excellent oral, written and visual communication skills as well as excellent listening skills.
• Excellent negotiation, facilitation and influencing skills.
• Strong capability in managing changing business environment and ambiguity.

Job Posting End Date

2026-09-25

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We'll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.