Internal Communications Lead, BU Service

Hitachi; Birmingham; On-site; GBP 90,000 - 135,000; Full time

Benefits offered by this job

Health and retirement benefits

Paid leave

Workplace flexibility

Job summary

Hitachi Energy USA Inc. seeks a Global Internal Communications Lead for the Service Business Unit to guide internal communications across roughly 60 countries. You will translate strategy into clear employee messages, support leadership communications, and drive engagement while aligning messaging with business priorities.

The role emphasizes digital, data, and AI-enabled approaches to measure impact, develop campaigns, and foster two-way dialogue with employees across a global organization.

Qualifications

• Bachelor’s degree in Communications or a related discipline.
• 10+ years of experience in internal, employee, corporate, or change communications.
• Experience developing internal communications strategies within a complex global matrix organization.
• Ability to translate complex business topics into clear communications for diverse employee audiences.
• Experience using communications data and employee insights to improve engagement.

Responsibilities

• Build and lead a global internal communications approach, including editorial direction, planning, and engagement.
• Translate business strategy, transformation initiatives, growth ambitions, and priorities into clear employee communications.
• Advise senior leadership on communications during periods of growth, transformation, and change.
• Develop communications that turn strategy and transformation activities into accessible employee stories.
• Deliver communication campaigns, employee recognition, leadership dialogue, and engagement initiatives.
• Foster two-way communication with employee feedback, dialogue, recognition, and participation.

Skills

Internal communications

Leadership communications

Employee engagement

Storytelling

Digital channels

Change communications

Education

Bachelor’s degree in Communications or related discipline

Job description

Raleigh, North Carolina, United States

HITACHI ENERGY USA INC

Full time

No

The Opportunity

As Global Internal Communications Lead for the Service Business Unit, you will lead internal communications for a global business operating across approximately 60 countries. You will develop and guide the internal communications approach that helps employees understand business strategy, transformation, growth ambitions, and priorities. The role focuses on translating complex business topics into clear communications, supporting leadership communications, employee engagement, dialogue, recognition, and participation across a global organization. You will work closely with communications teams and business leadership to align messaging, improve communication effectiveness, and strengthen employee connection to business priorities. The role also involves using digital, data, and AI-enabled communications approaches, measuring communication effectiveness, and improving engagement through employee insights. By helping employees understand business direction and organizational priorities, you will support alignment, communication effectiveness, and the execution of business transformation and growth initiatives.

How You’ll Make an Impact

• Build and lead a global internal communications approach, including editorial direction, communications planning, and engagement activities.
• Translate business strategy, transformation initiatives, growth ambitions, and priorities into clear employee communications.
• Advise senior leadership on communications during periods of growth, transformation, and change.
• Develop communications that turn strategy, performance, customer priorities, and transformation activities into accessible employee stories.
• Deliver communication campaigns, employee recognition activities, leadership dialogue, and engagement initiatives.
• Foster two-way communication by creating opportunities for employee feedback, dialogue, recognition, and participation.
• Enhance employee communications through digital, data, and AI-enabled approaches.
• Establish and use measures of communication effectiveness to improve engagement across the global organization.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Bachelor’s degree in Communications or a related discipline.
• 10+ years of experience in internal, employee, corporate, or change communications.
• Experience developing and implementing internal communications strategies within a complex global matrix organization.
• Understanding of employee communications, leadership communications, engagement, storytelling, brand activation, and digital channels.
• Ability to translate complex business topics into clear communications for diverse employee audiences.
• Experience using communications data and employee insights to improve engagement and effectiveness.

More About Us

You will gain global exposure through collaboration with communications professionals, business teams, and leadership across an international organization.

• Work on communications that support innovative energy technologies and business transformation initiatives.
• Collaborate with experienced professionals across communications, leadership, and business functions.
• Access learning and development opportunities that support professional growth.
• Participate in health and retirement benefit programs offered by the company.
• Benefit from paid leave and workplace flexibility programs.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Equal Employment Opportunity

Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities.

Accessibility and reasonable accommodation

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi’s Global Data Privacy Notice.