Intermediate Field Support Technician with Desktop, Network and Mobility experience to support [...]

S.i. Systems; London; Remote; GBP 35,000 - 55,000; Full time

Job summary

A global energy client is seeking an Intermediate Field Support Technician to support in-person and remote end-users at an onsite camp in London. The role requires 3+ years of experience in desktop support and involves a rotation of 14 days on, 14 days off, with responsibilities ranging from managing hardware inventory to troubleshooting A/V issues. Ideal candidates will have skills in Windows, Cisco administration, and mobility device management.

Qualifications

• 3+ years Desktop Support Technician experience.
• Experience with Windows 10 and O support.
• Cisco Call Manager & Unity VOIP administration experience.

Responsibilities

• Support Dell Windows 10 and company applications in-person and remote.
• Manage PC/mobility hardware inventory using ServiceNow.
• Provide remote access support including VPN and Citrix.

Skills

Desktop Support

Windows 10

Cisco Call Manager

Mobility Device Management

ServiceNow

VPN Support

Audio/Visual Troubleshooting

Job description

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Intermediate Field Support Technician with Desktop, Network and Mobility experience to support both in-person and remote end-users at an onsite camp, working a 14 days on / 14 days off rotation, London

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Client:

S.i. Systems

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

167caa6868c5

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Our global energy client is looking for an Intermediate Field Support Technician with Desktop, Network and Mobility experience to support both in-person and remote end-users at an onsite camp, working a 14 days on / 14 days off rotation.

One year contract to start. Must be able to work 14 days on / 14 days off. Fly-in / fly-out of camp.

Must Haves:

• 3+ years Desktop Support Technician experience
• Windows 10 and O support experience
• Cisco Call Manager & Unity VOIP administration
• Mobility device management
• ServiceNow experience

Nice to Haves:

• HP plotter maintenance
• Fiber network patching

Responsibilities:

• Support Dell Windows 10, O, and company applications (in-person and remote)
• Manage PC/mobility hardware inventory using ServiceNow
• Coordinate with vendors and manage IT equipment orders
• Provide remote access support (VPN, Citrix, MFA)
• Troubleshoot A/V issues for MS Teams Room technology
• Assist network techs, manage VOIP phones, and perform light labor for moves/projects