Intermediary Sales Executive

TN United Kingdom; Cheadle; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in property finance is seeking an Intermediary Sales Executive to join their dynamic team. In this role, you will be the key point of contact for mortgage brokers, providing exceptional service and building strong relationships. Your proactive approach will help drive sales and ensure customer satisfaction. This role offers the chance to work in a supportive environment that values diversity and inclusion, with a focus on helping individuals and businesses achieve their property goals. If you thrive in a collaborative atmosphere and are passionate about customer service, this opportunity is perfect for you.

Benefits

26 Days Holiday

Birthday Off

Discretionary Annual Bonus

Life Assurance

Critical Illness Cover

Health Cash Plan

Private Medical Insurance

Free Access to Company Holiday Homes

Travel Season Ticket Loans

Free Local Gym Access

Qualifications

• Experience in telephone sales with a mortgage lender or broker.
• Exceptional communication and relationship-building skills.

Responsibilities

• Deliver outstanding service to mortgage brokers via phone and written communication.
• Work with Account Managers to drive sales and meet KPIs.

Skills

Telephone Sales Experience

Relationship Building

Communication Skills

Objection Handling

Problem Solving

Job description

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We’re Together – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them.

We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers' property ambitions a reality.

We’re looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do – and that starts with our brilliantly different team of people.

Job Description

As an Intermediary Sales Executive, you will deliver outstanding service both on the phone and via written communication with key mortgage brokers to build strong relationships. You will work with Account Managers to drive sales and ensure that KPIs are met.

As an Intermediary Sales Executive, we are looking for someone to:

1. Respond to inbound intermediary telephony enquiries, giving exceptional customer service in relation to product and criteria information
2. Work closely with Account Managers, supporting the delivery of Account Plans by making proactive outbound calls to key intermediary partners to drive sales
3. Update the Account Managers with regular feedback from the brokers and in terms of the market, helping the account managers to identify new opportunities.
4. Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
5. Present a professional image of the company to deliver a positive broker experience throughout the broker journey.

Qualifications

1. Telephone Sales experience with a Mortgage Lender or a Mortgage Broker
2. Experience answering inbound service calls, making outbound calls and managing inboxes
3. Exceptional relationship building and communication skills
4. Strong objection handling and problem solving skills

Additional Information

Benefits working at Together

1. 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
2. Buy & sell holidays
3. Discretionary annual bonus
4. Life assurance
5. Critical illness cover
6. Health cash plan
7. Private medical insurance
8. Free access to company holiday homes
9. Travel season ticket loans
10. Ride to work scheme
11. Free local gym access
12. Local bar / restaurant discounts

Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we’ll do all we can.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.