Interim Turnaround Service Manager

Practicus; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare agency is seeking an Interim Service Manager for a specialist complex care service in the East Midlands. The role requires operational leadership and compliance with CQC standards while promoting quality and safety in care. Candidates need active NMC PIN and significant experience in complex care settings, with a contract duration of 3–6 months. Weekly on-site presence is required, and the rate is £400 per day plus expenses.

Qualifications

• Proven operational leadership experience in complex care or neurorehabilitation.
• In-depth knowledge of safeguarding processes and governance frameworks.
• Demonstrated success in leading teams through change.

Responsibilities

• Lead operations of a complex care service, guiding clinical and non-clinical teams.
• Ensure compliance with CQC standards and internal systems.
• Foster a culture of safety and compassion in care.

Skills

Operational leadership experience

Knowledge of CQC regulations

Experience in quality improvement

Education

Active NMC PIN (RGN)

Job description

Are you an experienced healthcare leader ready to take on a high-impact interim assignment? We’re seeking an Interim Service Manager to provide operational leadership and stability for a specialist Complex Care service supporting adults with neurological or complex physical health needs.

This is a key opportunity to drive quality, compliance, and cultural improvement in a service that plays a vital role in delivering safe, person-centred care.

• Lead and manage day-to-day operations of a specialist complex care service, providing direction to both clinical and non-clinical teams
• Ensure full compliance with CQC standards, governance frameworks, and internal quality systems.
• Deliver visible leadership and promote a culture of safety, accountability, and compassionate care.
• Oversee audits, action plans, and service improvement initiatives following inspection findings.
• Build effective relationships with staff, families, and external stakeholders to promote recovery-focused outcomes and operational excellence.

We’re looking for a confident, hands-on leader with the expertise and credibility to make an immediate impact.

Essential Requirements:

• Active NMC PIN (RGN)
• Proven operational leadership experience in complex care, neurorehabilitation, or a similar specialist setting.
• In-depth knowledge of CQC regulations, governance frameworks, and safeguarding processes.
• Demonstrated success in leading teams through change and driving service improvement.
• Experience in turnaround or quality improvement projects.

Contract: 3–6 months

Rate: £400–£400 per day + expenses

Location: East Midlands (on-site 5 days per week)

Start Date: Within 1–2 weeks