Interim Refuge Manager

Vetro Recruitment; Bridgend; On-site; GBP 29,000; Full time

Job summary

This innovative firm is seeking a caring and passionate Interim Refuge Manager to lead a team providing vital support services in Bridgend. The role involves overseeing operations, ensuring high-quality trauma-informed care, and advocating for individuals affected by domestic violence. With a focus on rights, diversity, and inclusion, you will empower those without a voice and work closely with external agencies to deliver impactful outcomes. Join a dedicated team committed to making a real difference in the lives of others, and enjoy a generous benefits package while doing so.

Benefits

Generous Annual Leave Package

Pension

Life Assurance

Employee Assistance Program

Flexi Working

Paid Company Sick Pay

Emergency Dependent Leave

Qualifications

• Experience in a similar role with a focus on domestic violence support.
• Strong crisis management and communication skills are essential.

Responsibilities

• Oversee the Refuge Service and manage day-to-day operations.
• Provide trauma-informed support to individuals affected by violence.
• Ensure compliance with quality standards and safeguarding protocols.

Skills

Crisis Management

Communication Skills

Emotional Support

Teamwork

Understanding of Domestic Violence

Safeguarding Knowledge

IT Skills

Education

SafeLives IDVA Training Certificate

Relevant Degree

Vocational Qualification

Job description

I am recruiting a CARING and PASSIONATE Interim Refuge Manager on behalf of a fantastic service. You will oversee the provision of two services in Merthyr Tydfil and Bridgend.

I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion, and want to fight alongside those who may not have a voice.

This is a great opportunity to manage team members and lead the day-to-day running of the Refuge Service, providing specialist trauma-informed and person-led support to people affected by Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV).

This position is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. It is also subject to an Enhanced DBS check.

• Salary: £28,116
• Hours: 35 Hours per week (Monday to Friday)
• Contract: 3 months (Potential to extend long term)
• Shifts: Monday to Friday
• Location: Merthyr Tydfil and Bridgend

Benefits of the Interim Refuge Manager:

• Generous Annual Leave Package Totalling 33 Days (Inclusive of Bank Holidays)
• Pension
• Life Assurance
• Employee Assistance Program - That Supports Your Health and Well-being at Home and at Work
• Flexi Working
• Paid Company Sick Pay & Emergency Dependent Leave

As an Interim Refuge Manager, you will be responsible for the following:

• Work closely with the senior management team to contribute to achieving the ambition and operational objectives of team members by demonstrating and positively role-modelling the organisation's values and culture.
• Collaborate with team members to plan and deliver high-quality, specialist, trauma-informed, person-led support services.
• Ensure team members place individuals supported through the service at the centre of designing their support and have a range of ways to give feedback about their experience.
• Manage safeguarding for your service area.
• Provide support to the team with case management and direction.
• Manage team preparation and attendance at the Multi-Agency Risk Assessment Conference (MARAC) and other similar meetings.
• Collaborate in monitoring the team's compliance with external quality standards.
• Oversee regular audits and compliance.
• Empower individuals to have informed choices and design and achieve meaningful and impactful outcomes.
• Provide support, signpost, and refer adults and children to the internal and external services they wish to engage with.

Requirements of the Interim Refuge Manager:

• Hold a SafeLives IDVA training certificate or a relevant degree or demonstrable equivalent experience or a vocational qualification.
• Previous experience in a similar role.
• A driving licence and access to own vehicle is essential.
• Have an understanding of domestic violence and abuse, including the impact on victims and their children.
• Understand child protection issues and how to effectively safeguard.
• Experience in engaging with external agencies.
• Strong crisis management skills.
• Excellent IT and communication skills.
• Ability to provide practical and emotional support.
• Ability to manage own workload.
• Ability to work alone and as part of a team.
• Have a Live DBS on the update service.

If you want to make a real difference in lives, click APPLY now!

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.