Interim Quality & Support Manager

Ne. Ba. servizi sas; Scotland; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider in North-East England is seeking an experienced Interim Quality & Support Manager to lead a critical turnaround project. The ideal candidate will have a proven track record in adult social care, capable of driving cultural change and restoring quality standards. Responsibilities include providing operational oversight, coaching staff, and improving support plans. This role offers a unique opportunity to impact positively within a dynamic team environment.

Qualifications

• Proven track record in turnaround leadership within adult social care.
• Experience in supported living management.
• Skilled in coaching and mentoring frontline teams.

Responsibilities

• Provide strong operational oversight and address poor practice.
• Coach and develop colleagues to rebuild a positive care culture.
• Assess and improve support plans and risk assessments.

Skills

Turnaround leadership

Coaching and mentoring

Comfortable in high-pressure environments

Tools

Digital care planning systems (e.g., Nourish)

Compliance platforms

Job description

?? URGENT - Interim Quality & Support Manager ??

Start Date: Immediate

Interview Slots: This week

Location: North-East England

Contract length: 3 Months

A large learning disabilities care provider is seeking dynamic and experienced Interim Support to lead a critical turnaround project. This is a great opportunity for a confident leader to drive cultural change, restore quality standards, and embed sustainable improvements.

?? Key Priorities ??

• Provide strong operational oversight and address poor practice
• Coach and develop colleagues to rebuild a positive care culture
• Up skill team members
• Embed robust governance and audit frameworks
• Assess and improve support plans and risk assessments as needed
• Strengthen MCA and Best Interest processes
  
  

?? Systems Experience Required ??

• Digital care planning systems (e.g., Nourish) - essential
• Experience with compliance and eMAR platforms - desirable
  
  

? Ideal Candidate ?

• Proven track record in turnaround leadership within adult social care
• Supported living management experience
• Skilled in coaching and mentoring front line teams
• Comfortable working in high-pressure environments
• Able to hit the ground running and build trust quickly
• Committed to quality improvement and sustainable change
  
  

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