Interim Quality & Support Manager

ZipRecruiter; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider in North-East England is seeking an Interim Quality & Support Manager for a 3-month contract. This dynamic role involves leading a turnaround project to improve quality standards and foster a positive care culture. The ideal candidate will have a proven track record in social care leadership and a commitment to sustainable change.

Qualifications

• Proven track record in turnaround leadership within adult social care.
• Supported living management experience.
• Skilled in coaching and mentoring front line teams.

Responsibilities

• Provide strong operational oversight and address poor practice.
• Coach and develop colleagues to rebuild a positive care culture.
• Embed robust governance and audit frameworks.

Skills

Operational oversight

Coaching and mentoring

Digital care planning systems

Compliance with eMAR platforms

Job description

Overview

URGENT - Interim Quality & Support Manager

Start Date: Immediate

Interview Slots: This week

Location: North-East England

Contract length: 3 Months

A large learning disabilities care provider is seeking dynamic and experienced Interim Support to lead a critical turnaround project. This is a great opportunity for a confident leader to drive cultural change, restore quality standards, and embed sustainable improvements.

Key Priorities

• Provide strong operational oversight and address poor practice
• Coach and develop colleagues to rebuild a positive care culture
• Up skill team members
• Embed robust governance and audit frameworks
• Assess and improve support plans and risk assessments as needed
• Strengthen MCA and Best Interest processes

Systems Experience Required

• Digital care planning systems (e.g., Nourish) - essential
• Experience with compliance and eMAR platforms - desirable

Ideal Candidate

• Proven track record in turnaround leadership within adult social care
• Supported living management experience
• Skilled in coaching and mentoring front line teams
• Comfortable working in high-pressure environments
• Able to hit the ground running and build trust quickly
• Committed to quality improvement and sustainable change