Interim Printer Support Engineer

Red King Resourcing; Northern Ireland; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A resourcing company is seeking an Interim Printer Support Engineer to provide onsite technical support across Northern Ireland. The role focuses on setting up HP multifunction devices and ensuring successful onboarding. Candidates should have experience with HP printers and strong troubleshooting skills. Travel across multiple sites is required, with all expenses covered. The contract length is 12 months at a daily rate of £120.

Benefits

Travel expenses covered

Training on onboarding procedures

Qualifications

• Experience in supporting or deploying HP printers.
• Able to travel across multiple sites in Northern Ireland.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide onsite printer setup and support across multiple sites.
• Configure and onboard HP printers using specific tools.
• Connect devices to customer networks and troubleshoot issues.

Skills

Support for HP printers/MFDs

Device onboarding tools

Network connectivity troubleshooting

Communication skills

Problem-solving skills

Tools

HP MPS Printer Onboarding Tool

Job description

Interim Printer Support Engineer

Location: Northern Ireland (Multiple constituency sites)
Contract Length: 12 months
Start Date: ASAP
Day Rate: 120 Per day

Overview

We are seeking a Printer Support Engineer to provide onsite technical support and onboarding services across 12 constituency sites for the Northern Ireland Assembly. The role will focus on the setup, registration, and troubleshooting of HP multifunction devices (MFDs), ensuring printers are successfully onboarded to the HP Device Control Center (DCC) using the HP MPS Printer Onboarding Tool.

Key Responsibilities

• Travel across 12 constituency sites in Northern Ireland to provide onsite printer setup and support.
• Configure and onboard HP printers using the HP MPS Printer Onboarding Tool (HPCC/DCC).
• Register devices to HP Cloud services, enabling consumables tracking and reporting.
• Connect devices to customer networks (via wireless or wired options) and ensure successful communication with the onboarding tool.
• Enable and troubleshoot HP Web Services and SNMP v3 configurations as part of onboarding.
• Liaise with stakeholders to complete onboarding steps where elevated access is restricted.
• Follow standard operating procedures and accurately log work completed.
• Escalate complex issues to HP support teams when required.

Required Skills & Experience

• Previous experience supporting or deploying HP printers/MFDs.
• Hands-on experience with device onboarding tools, imaging, or configuration utilities (HP MPS Printer Onboarding Tool preferred).
• Strong knowledge of network connectivity troubleshooting (DNS, DHCP, VPN, TCP/IP).
• Familiarity with Active Directory environments and printer queue mapping is desirable.
• Excellent communication and problem-solving skills.
• Willingness to travel across multiple sites in Northern Ireland.
• Ability to work independently onsite with minimal supervision.

Additional Information

• This role requires full mobility across Northern Ireland, with travel expenses covered.
• Training and documentation on onboarding procedures will be provided.
• There is a possibility it may not operate as a full-time role and could instead be based around scheduled site visits as required.