Interim Head of Operations and Visitor Experience

PROSPECTUS; Chichester; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative not-for-profit destination for contemporary art is seeking an Interim Head of Operations and Visitor Experience. This engaging role involves ensuring operational efficiency while delivering exceptional experiences to visitors. You will lead a dedicated team, manage budgets, and collaborate closely with other departments on exhibitions and events. This position is perfect for someone with a strong background in visitor attractions and a passion for the arts. If you're looking to make a meaningful impact in the cultural sector, this opportunity could be your next career move.

Qualifications

• Track record in visitor attraction or public gallery environments.
• Experience in leading, managing, and developing teams.

Responsibilities

• Oversee day-to-day operations ensuring exceptional visitor experiences.
• Manage budgets and lead a dedicated team and volunteers.

Skills

Team Leadership

Stakeholder Management

Communication Skills

Operational Efficiency

Education

Experience in Visitor Attractions

Understanding of Cultural Sector

Job description

Prospectus is delighted to be partnering with a new not-for-profit destination for contemporary art to recruit for an Interim Head of Operations and Visitor Experience. The role is initially for May to September but with a possibility of becoming a longer term position. This role will be based full time from their site in West Sussex, with some weekend working.

The Head of Operations and Visitor Experience is responsible for the day-to-day operation, ensuring the organisation delivers exceptional customer experiences to all visitors and partners. This role is crucial in maintaining operational efficiency, enhancing the visitor experience, and supporting the foundation's mission of promoting the arts, environment and education. You will have budget responsibility and lead a small team of dedicated individuals and volunteers, whilst working closely with the Assistant Curator on planned exhibitions and events alongside the café management team.

The successful candidate will have a track record of working in a visitor attraction, commercial or public gallery, or auction house environment. You will have an understanding of the cultural sector and have experience of leading, managing and developing teams and stakeholder management. You will be a strong and clear communicator, able to work maturely within a team environment as well as independently.

To apply please submit your CV only in the first instance, preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.

As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and welcomes applications from all sections of the community. Prospectus invests in your journey as a candidate and is committed to supporting you in your application.