Interim Head of Membership Engagement and Strategy

Royal College Of Speech and Language Therapists; London; Hybrid; GBP 56,000 - 61,000; Full time

Job summary

The Royal College of Speech and Language Therapists seeks an Interim Head of Membership Engagement and Strategy to strengthen membership and marketing initiatives. This role offers a chance to lead a vital transformation in how the college engages and supports its members, contributing directly to enhancing member satisfaction and retention.

Benefits

Generous annual leave entitlement

Excellent training and development opportunities

Flexible working environment including hybrid arrangements

Generous pension scheme

Life insurance cover

Cycle to work scheme

Family-friendly employer including enhanced maternity and paternity leave

Qualifications

• Proven leadership in transforming membership functions.
• Clear understanding of member-focused strategy.
• Excellent time and organizational skills.

Responsibilities

• Lead the transformation of membership and marketing functions.
• Develop and implement a member engagement strategy.
• Support a talented team to enhance member connection.

Skills

Leadership

Strategic Insight

Time Management

Organizational Skills

Education

Experience in membership organizations

Job description

Interim Head of Membership Engagement and Strategy

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Overview Of Position

Overview Of Position

Job title: Interim Head of Membership Engagement and Strategy

Salary: £56,232 - £60,555 (London-based salary) + excellent benefits

Hours: 5 days per week, 35 hours

Location: Office based (with hybrid working)

Contract type: 6 month, Fixed Term Contract

Job brochure: https://www.rcslt.org/wp-content/uploads/2025/05/Interim-Head-of-Membership-Engagement-and-Strategy_Job-Vacancy-Brochure_May-2025.pdf

Are you an experienced strategic leader ready to make an immediate impact? The Royal College of Speech and Language Therapists (RCSLT) is seeking an Interim Head of Membership Engagement and Strategy to lead a critical transformation of our membership and marketing functions. This is a unique opportunity to join a values-driven organisation at a pivotal moment and help shape how we engage, support, and grow our professional community.

Who We Are

The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Royal College of Speech and Language Therapists (RCSLT) is looking for an experienced professional to review and transform our current membership and marketing functions. In this pivotal role, you’ll shape and deliver a unified, efficient, and future-focused engagement strategy that reflects the evolving needs of our members.

You will lead and support a talented team, which includes the Enquiries Team and the Membership and Marketing Manager, ensuring we have the right structures, systems, and capacity in place to deliver outstanding service. Your leadership will enhance how we connect with members and customers—both online and offline—driving improved engagement, satisfaction, and retention.

If you're ready to make a lasting impact and build a high-performing, member-centric function, we’d love to hear from you.

What We Are Looking For

The ideal candidate will have a background and experience working within a membership organisation and have a clear understanding of what it takes to build a high-performing, member-focused function. You will bring strong time management skills, be self-motivated, highly organised, and capable of working efficiently both independently and as part of a team. Most importantly, you’ll understand the aims and values of the RCSLT and demonstrate the ability to embed these into your work and strategic approach.

If you're ready to bring fresh thinking, strategic insight, and strong leadership to a nationally respected professional body, we’d love to hear from you.

Please see the role brochure for more information on the required knowledge and experience necessary to be successful in the role.

What We Can Offer You

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous pension scheme
• Life insurance cover
• Season ticket loan scheme
• Eye care voucher scheme
• Family friendly employer including enhanced maternity and paternity leave
• Cycle to work scheme
• Access to an Employee Assistance Programme and more!
  
  

How To Apply

Your application should consist of:

• A full CV including the names and addresses of two referees (at least one should be from your current/most recent employer). Referees will not be approached until the final stages and not without your consent.
• A cover letter of no more than 2 sides of A4 detailing why you are interested in joining RCSLT as the Interim Head of Membership Engagement and Strategy and how your skills and experience meet the essential criteria of the role. (Please note that for your application to be considered you need to submit both your CV and cover letter).
• Completed applications should be submitted through our online recruitment portal Personio.
  
  

Application closing date: 5pm, Friday 20th June 2025.

Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.

The role may close earlier than the stated deadline if we receive a high volume of applications.

Interview: Interviews will be held virtually during the week commencing the 30th June 2025.

Should you wish to discuss the role in strict confidence, or for more details about the role and to apply, please visit our website, or contact the HR Team if you have any questions - [e-mail] and [e-mail]

Our Commitment to Equity, Diversity, and Belonging (EDB)

Our recruitment principles

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

Our commitment to Equity, Diversity, and Belonging (EDB)

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

About Us

The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists (SLTs) across the UK. The RCSLT support SLTs by providing leadership, setting professional standards, facilitating research, promoting better education, and training.

The RCSLT team consists of over 65 staff who offer support to over 22,000 members. Colleagues are predominantly based in the London office and others in Belfast, Edinburgh, and Cardiff offices.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Analyst and Management

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  Non-profit Organizations

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