Interim Global Operations Transformation Leader

Anglo American / De Beers Group; Greater London; On-site; GBP 180,000 - 260,000; Full time

Benefits offered by this job

27 days annual leave

Pension contributions

Private Medical Insurance

Employee Assistance Programme

Flexible benefits platform

Share schemes

Employee discounts

Job summary

De Beers London is seeking an Interim Operations Transformation Director to lead the end-to-end transformation of operations, manufacturing planning, and supply chain to deliver a data-led, cost-efficient and client-focused operating model. You will stabilise delivery, drive cultural change and build enduring discipline across global teams.

The role emphasizes embedding best-practice processes, performance measurement, and driving continuous improvement to support the luxury client experience

Qualifications

• Senior operational leadership experience across integrated operations, manufacturing and supply chain.
• Experience transforming legacy businesses.
• Data-led and commercially astute with metrics and benefits tracking.
• Proven ability to lead cross-functional teams through change.
• Pragmatic and solutions-focused.

Responsibilities

• Execute the operations transformation roadmap aligned to De Beers London’s strategy, client experience and financial priorities with clear outcomes and governance.
• Lead interim period with pace, stabilising operations while implementing scalable solutions.
• Drive cultural change across global teams, building ownership and continuous improvement mindset.
• Lead integrated manufacturing planning across production, translating demand into capacity and delivery plans.
• Establish disciplined raw-material planning and controls to manage availability and working capital.
• Optimise manufacturing capacity, supplier capability, lead times and production flow.
• Lead end-to-end supply chain performance, including 3PL, inventory, fulfilment and distribution.
• Improve service levels, stock accuracy, reporting and governance across the global network.
• Embed forecasting and inventory disciplines; use data to improve forecast accuracy and cash flow.
• Set KPIs, dashboards and governance to enable timely decisions and sustained improvement.
• Oversee customs compliance and duty efficiency; manage freight and related contracts.
• Ensure contingency plans for high-value goods and market disruption.
• Place client excellence at the centre of operations, supporting luxury client experience.
• Collaborate with Retail and Commercial teams to define service standards.
• Use data to identify opportunities, monitor performance and prioritise improvements.
• Take ownership of stabilising and transforming end-to-end operations.
• Create clarity on priorities and measures; communicate decisions transparently.
• Empower teams to solve problems with data and continuous improvement.
• Succeed together by building cross-functional relationships for cohesive execution.
• Challenge legacy practices and introduce cost-effective, best-practice solutions.

Job description

De Beers London is seeking an Interim Operations Transformation Director to lead the end-to-end transformation of operations, manufacturing planning, and supply chain to deliver a data-led, cost-efficient and client-focused operating model. You will stabilise delivery, drive cultural change and build enduring discipline across global teams.

The role emphasizes embedding best-practice processes, performance measurement, and driving continuous improvement to support the luxury client experience