Interim Communication and Engagement Manager - ERP

TN United Kingdom; London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an Interim Communication and Engagement Manager to lead communication strategies for a significant ERP transformation in London. This role involves developing comprehensive engagement plans, acting as the communication liaison for ERP updates, and managing stakeholder interactions to ensure smooth transitions. With a focus on change management, the successful candidate will engage with various teams to translate complex information into accessible messages. This hybrid position offers a unique opportunity to contribute to a transformative project within a dynamic environment.

Qualifications

• 6+ years in programme implementation communications across local councils.
• Expertise in large-scale ERP transformation communications.

Responsibilities

• Develop and implement communication strategies for ERP transformation.
• Act as key liaison for ERP-related updates across business units.

Skills

Programme implementation communications

Stakeholder engagement

Change management

Communication strategies

ERP systems (SAP/Oracle)

Cross-functional collaboration

Job description

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Interim Communication and Engagement Manager - ERP, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0398dfcc2f4a

Job Views:

9

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Interim Communication and Engagement Manager – ERP

Based in London, hybrid Working

3 month contract (likely to extend to 6)

The Communication and Engagement Manager will support the large scale ERP transformation programme that is soon to be taking place across the Council.

Key Responsibilities of the interim Communication and Engagement Manager:

• Develop and implement comprehensive communication and engagement strategies that support the delivery of the ERP transformation
• Act as the key communication liaison for all major ERP-related updates, handling messaging for various business units and external partners
• Work closely with the ERP technical teams to translate complex technical information into accessible, stakeholder-friendly messages
• Support the change management process, providing communication that reinforces change initiatives and mitigates resistance
• Lead the creation and delivery of multi-channel communication campaigns that engage internal and external stakeholders
• Stakeholder mapping and analysis, ensuring successful engagement across all levels of the organisation, including senior executives, suppliers, and end-users
• Manage the change agent network and deliver updates on the effectiveness of communication and change initiatives to the programme board and business readiness teams

Skills, experience and knowledge required of the interim Communication and Engagement Manager:

• Extensive experience (minimum 6 years) in programme implementation communications and engagement across local councils
• Demonstrated expertise in leading communications for large-scale ERP transformation programmes
• Experience in managing change agents and developing feedback mechanisms to ensure effective communication and engagement throughout project stages
• Strong understanding of either SAP and/or Oracle ERP systems and the challenges associated with their implementation within local government settings
• Experience in cross-functional collaboration with technical teams, ensuring smooth communication between business units and IT departments

*Venn Group’s “Recommendation Scheme”: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for vouchers from a choice of high street organisations