Interface Services Administrator Virtual Wards/UCR

Integrated Care System; Hastings; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community health organization in Hastings is looking for an Interface Services Administrator to support their Urgent Community Response Service. The ideal candidate will have administrative experience, solid organizational skills, and a good understanding of data protection. Responsibilities include managing files, data support, and assisting various teams. A positive work environment with numerous staff benefits is offered.

Benefits

Staff development

Access to NHS pension scheme

Onsite nursery

Qualifications

• Previous administrative experience in a busy office environment.
• Experience extracting and manipulating data to produce reports.
• Familiarity with medical or relevant terminology.

Responsibilities

• Provide administrative support to Interface Services teams.
• Manage staff personnel files and support data extraction.
• Contribute to daily reports and provide ad hoc support.

Skills

Organizational skills

Knowledge of data protection

Working knowledge of Microsoft Office

Education

GCSE level or equivalent including A*-C Maths and English

Recognised IT and/or typing qualification

Job description

Interface Services Administrator Virtual Wards/UCR

An opportunity has arisen for an administrator to join the Urgent Community Response Service within the Community Health and Integrated Care Division on both the Conquest and Eastbourne Hospital sites.

The post holder will provide support across the Interface Services. The Interface Services include several teams comprising of Therapists, Nurses, Health Care Assistants and Integrated Support Workers. Together the Interface Services provide urgent and timely support to patients in their own homes in order to prevent unnecessary hospital admission, or alternatively provide additional assessment and support to facilitate a timely hospital discharge for patients in hospital.

Main duties of the job

The post holder will provide valuable administrative support to these teams, with responsibility for a range of tasks including; answering phones, managing the ordering of uniform, clinical stock, PPE and office supplies, managing staff personnel files, supporting with data extraction and contributing to daily reports, as well as providing ad hoc administrative support to staff as required. The post holder will work closely with administrative colleagues as well as Team Leads and Service Managers in order to contribute to efficient and effective processes across the services.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

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Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

• Educated to GCSE level or equivalent including A*-C Maths and English
• Recognised IT and/ or typing qualification

Experience

• Previous administrative experience in a busy office environment
• Record keeping and filing systems
• Experience extracting & manipulating data to produce reports
• Prioritisation of workload
• Experience working in a multi-disciplinary environment
• Previous NHS or Adult Social Care administration experience

Knowledge/Skills

• Knowledge of data protection and confidentiality
• Good organisational skills
• Working knowledge of Microsoft Office (in particular Outlook, Word and Excel)
• Familiarity with medical / technical / other relevant terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Operational Delivery and Development Officer