Interface Coordinator

Russell Tobin; United Kingdom; Remote; GBP 90,000 - 95,000; Full time

Job summary

A leading company is seeking a Senior Associate | Talent Acquisition Specialist to work remotely, focusing on integrating Point of Sale systems in hotels. The ideal candidate will have strong communication skills, technical proficiency in hotel systems, and at least 5 years of experience in hotel operations. This role requires collaboration with third-party providers and effective project management to ensure seamless system integration.

Qualifications

• Minimum of 5 years’ experience in hotel operations with expertise in hotel technology.
• Experience with Hilton operational standards preferred.

Responsibilities

• Configure and test hotel interfaces to integrate POS solutions.
• Act as a liaison between internal stakeholders and external vendors.

Skills

Communication

Problem Solving

Tools

Point-of-Sale Systems

Property Management Systems

Job description

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Role Overview

The Interface Coordinator will work remotely to configure, test, and collaborate with a third-party provider in the implementation of Point of Sale (POS) systems across hotels. This role is ideally suited for a tech-savvy professional with deep familiarity in hotel operational interfaces—such as keys, phones, POS, and Property Management Systems (PMS). With a focus on ensuring seamless system integration, the successful candidate will leverage strong communication skills and a positive, engaging personality to drive project success.

Key Responsibilities

• System Configuration & Testing:
• Configure and test hotel interfaces to integrate POS solutions with existing hotel technologies (keys, phones, PMS, etc.).
• Perform troubleshooting and quality checks to ensure reliable and efficient systems integration.
• Work closely with a designated third-party company to facilitate the smooth implementation of POS systems in hotels.
• Act as a primary liaison between internal stakeholders and external vendors, ensuring timely communication and effective project coordination.
• Interface Management:
• Document configuration procedures, test outcomes, and resolution of technical issues.
• Ensure that all hotel interface integrations adhere to operational standards and project specifications.
• Communication & Reporting:
• Maintain clear and consistent communication with project teams and stakeholders.
• Provide regular updates on progress, challenges, and overall project status.

Required Skills & Qualifications

• Technical Proficiency:
• Strong understanding of hotel interface systems (e.g., key systems, phone systems, POS, PMS).
• Experience with Point-of-Sale systems is a significant plus.
• Industry Experience:
• A minimum of 5 years’ experience in hotel operations, with demonstrable expertise in hotel technology.
• Preferably, candidates should have experience with Hilton or be familiar with Hilton operational standards.
• Communication & Interpersonal Skills:
• Excellent verbal and written communication skills.
• Capable of articulating technical concepts to a non-technical audience.
• Problem Solving:
• Proven ability to troubleshoot system issues and implement efficient solutions in a remote working environment.

Preferred Attributes

• Personality:
• Positive, approachable, and a good team player with a strong sense of responsibility and initiative.
• Additional Experience:
• Any previous hands-on work in testing and configuring POS or hotel operational systems will be considered an advantage.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Hotels and Motels

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