Interested in on-line sales- – we’d love to have you help us as a volunteer e-commerce assistant!

Butterwick Hospice Retail Ltd; Bishop Auckland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused charity shop in Bishop Auckland is seeking volunteers to assist with online skills. Responsibilities include preparing items for listing, photographing and researching goods, and managing customer inquiries. Flexible hours are available, and applicants must be 16 or older. Join our friendly team to support local services.

Qualifications

• No specific skills required; open for volunteers 16+.
• Ability to work flexible hours and engage with customers.

Responsibilities

• Prepare items for listing, clean and steam clothes.
• Photograph and list goods online.
• Despatch sold items and handle customer inquiries.

Job description

Overview

Based in our new superstore in Bishop Auckland (St Helen, Tindale trading estate), we would like assistance with online skills to help a fantastic cause. Your support will help us boost our sales and fund the services we provide to our local community.

Responsibilities

• Preparing items for listing – cleaning, steaming clothes, etc.
• Photographing items
• Researching items where necessary, via the internet
• Listing goods on the platform
• Preparing sold items for despatch (wrapping and applying postage)
• Answering email enquiries from customers and potential buyers

You can help with all these tasks and mix them up, or, if you prefer, you can specialise in an area you prefer.

Hours and commitment

The shop is open 7 days a week from 9am–7pm. You can come in to help us anytime we are open, once we have trained you. Your hours are up to you, but we would normally ask for sessions of around 4–5 hours, with a frequency of 1 or 2 times per week.

How to apply

If you would like to know more about the role and being part of our friendly volunteer team, contact us for a chat:

Call the shop on 01388 609763 / email [e-mail]

Alternatively contact Volunteer Services on 01642 607742 / email [e-mail]

Applicants must be 16+