Intercity Bus and Coach Driver (Full Time)

Ember Core Ltd; City of Edinburgh; On-site; Full time

Job summary

An innovative company is seeking enthusiastic drivers to join their pioneering team in Edinburgh. This role offers a unique opportunity to drive state-of-the-art electric coaches while providing exceptional customer service. As a driver, you will be at the forefront of transforming public transport, ensuring a smooth and enjoyable journey for passengers. With a commitment to quality and safety, you'll be a key player in a fast-growing business that values input and fosters a friendly culture. If you're passionate about electric vehicles and customer experience, this is the perfect opportunity to make a difference in the industry.

Benefits

Starting rate of £15.00 per hour

Overtime rates starting at 1.2x pay

Free CPC renewal

28 days paid annual holiday

Flexible annual leave

20 days paid leave for sickness

Established progression paths

Referral scheme

Friendly culture with free snacks

Driving a state-of-the-art electric coach

Qualifications

• Must hold a full PCV licence and up to date CPC.
• Demonstrate high-quality driving and commitment to safety.

Responsibilities

• Drive intercity services and provide operational support.
• Maintain communication with the Operations team and customers.

Skills

Customer Service

Problem Solving

Communication Skills

Driving Skills

Organizational Skills

Education

Full PCV licence: Category D

Up to date CPC

Tools

Digital Tachograph Card

Job description

Ember is the UK's first fully-electric, zero-emission coach company. We launched in October 2020 and are now running two routes – Dundee to Glasgow and Aberdeen to Edinburgh. Other destinations across Scotland will follow in 2025, including Inverness and Fort William.

We're looking for the very best and most eager drivers across Scotland to join the Ember team. Whether you have a passion for electric vehicles or simply for great customer service, we'd love to hear from you. We'll be growing a pioneering team in Edinburgh to underpin our many connections into the capital, and it's really important to us that we find people who are truly motivated to be a key part of a company that is proving that things can be done differently.

We're a fast-growing company with a track record of success, so this is an exciting time to join the future of public transport!

Responsibilities

The driver role in Edinburgh is uniquely varied at Ember, at least so far. Some days you may be driving full Intercity services across Scotland, while on others you may be driving our passengers across the key Edinburgh city centre legs at the start and end of their journeys while our drivers from further afield take their break at Ember's Edinburgh facility before setting off back north. We're looking for solution-oriented people who are resourceful, clear-thinking and great communicators.

As a driver, you're on the front line. Not only will you be responsible for keeping the coach moving, you'll also provide on-the-ground operational support, which means having outstanding communication and organisational skills, proactivity to solve problems when there are delays and acting as the main point of contact for customers if they have any issues or need help. When things on the roads get busy, you'll be thinking one step ahead and will be working super closely with our Operations team to make sure that Ember's commitment to quality is always met.

This is a role for someone who is already at the top of their game as a driver but who is also looking for more responsibility and variety in their day-to-day.

You should enjoy working with people and take pride in doing what it takes to deliver a great experience (as well as driving of course). That might mean helping someone with their bags, keeping the coach spick and span or making an effort to say a cheery 'hello' when people board.

We've built lots of new technology to help ensure customers get the best experience possible. That means you'll need to be open to learning new systems and using them in the correct way.

As a small business, we put a lot of trust into our drivers. We expect you to take pride in the work that you do and this will involve light cleaning duties throughout the day to keep our coaches in top condition. We are also evolving fast, so love people that want to give input into how we can do things better and who do this in a thoughtful, constructive way.

Benefits

• From May 2025, £15.00 per hour starting rate with 40 hours guaranteed. Salary will increase in line with your time at Ember to reward those who want to make a long-term career.
• Overtime rates starting at 1.2x pay
• Free CPC renewal for full time and part time drivers
• 28 days paid annual holiday
• Flexible annual leave - request your own holiday dates rather than being assigned them
• Up to 10 days unpaid annual leave
• 20 days paid leave for sickness, jury duty, parental or other unplanned leave
• Established progression paths at a fast-growing company
• Referral scheme - get paid for referring other top drivers to us
• Friendly culture with free snacks, tea and coffee provided
• You'll be driving a state-of-the-art electric coach
• You’ll contribute to a hugely positive environmental impact, with every journey reducing emissions and traffic

Hours

We're running a 24/7 service, seven days per week, and looking for drivers wanting to work a variety of shifts. We'll give you five weeks’ notice of what the rota looks like so you have plenty of time to plan. We also frequently have overtime opportunities available at shorter notice.

Next Steps

Get in touch if you think you might be the right fit or learn more about Ember at www.ember.to

Requirements

You will need to meet these basic requirements:

• Full PCV licence: Category D as a minimum
• Up to date CPC and a digital tachograph card (or able to get both quickly)
• Able to demonstrate high-quality driving, including smooth braking and a commitment to safety
• Flexibility to work early, late or night shifts on any day of the week. In return, we'll try to make these as sociable as possible and agree them well in advance