Interaction Designer

Mercator Digital; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative firm is seeking an enthusiastic Interaction Designer to join its dynamic Design team. This role is perfect for someone early in their career, eager to create intuitive and accessible user interfaces for digital services that impact millions. You will collaborate with multidisciplinary teams to transform complex processes into user-friendly experiences, while also contributing to design systems and conducting user research. If you are passionate about enhancing user experiences and committed to inclusive design, this opportunity will allow you to grow your skills and make a meaningful difference in public services.

Qualifications

• Understanding of user-centred design principles and interaction design patterns.
• Proficiency with design and prototyping tools like Figma and Adobe XD.

Responsibilities

• Create user flows, wireframes, and interactive prototypes for digital services.
• Collaborate with User Researchers to understand user needs and behaviors.

Skills

User-Centered Design Principles

Interaction Design Patterns

Communication Skills

Problem-Solving Skills

Collaboration

Tools

Figma

Sketch

Adobe XD

Job description

Role Overview

We’re looking for an enthusiastic Interaction Designer to join our growing Design team. As an Interaction Designer at Mercator, you’ll play a vital role in creating intuitive, accessible, and effective user interfaces for digital services that serve millions of users across the UK public sector.

Working within multidisciplinary teams, you’ll help transform complex processes into simple, user-friendly digital experiences. This is an excellent opportunity for someone early in their interaction design career to develop their skills while making a real difference to public services.

What You’ll Do

• Create user flows, wireframes, and interactive prototypes that demonstrate how users will interact with services
• Work closely with User Researchers to understand user needs and behaviours
• Design accessible interfaces that work across different devices and platforms
• Contribute to and maintain design systems and pattern libraries
• Participate in user research sessions and usability testing
• Iterate designs based on user feedback and research insights
• Collaborate with content designers, developers, and other team members
• Help ensure designs meet government accessibility requirements and service standards
• Document design decisions and maintain design documentation

What You’ll Bring

Essential Skills & Experience:

• Design Foundations: Understanding of user-centred design principles and interaction design patterns
• Technical Skills: Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD)
• Accessibility: Basic understanding of accessibility standards and inclusive design principles
• Prototyping: Ability to create basic interactive prototypes to demonstrate user journeys
• Communication: Clear written and verbal communication skills for explaining design decisions
• Collaboration: Experience working as part of a team on design projects
• Problem-solving: Analytical approach to understanding and solving design challenges

Desirable Skills & Experience:

• Knowledge of HTML and CSS
• Experience with government design systems
• Understanding of agile working practices
• Previous experience in user research or usability testing
• Portfolio demonstrating interaction design work
• Experience with responsive design
• Knowledge of service design principles

What Makes You a Great Fit

We’re looking for someone who is passionate about creating excellent user experiences and is eager to learn and develop their skills. You should be naturally curious about how users interact with digital services and enthusiastic about making them better. You’ll thrive here if you enjoy collaborating with others, are open to feedback, and are committed to creating accessible and inclusive designs.