Intensive In Home Program Director

ZipRecruiter; England; On-site; GBP 35,000 - 60,000; Full time

Job summary

A leading company in the mental health sector is seeking a crisis stabilization program leader to provide strategic direction and oversight. This role involves overseeing program development, training staff, and collaborating with community resources to deliver high-quality crisis interventions. Candidates should have a strong background in behavioral health, crisis intervention, and team management.

Benefits

Company parties

Flexible schedule

Training & development

Qualifications

• 3-5 years of experience in crisis intervention or emergency mental health services.
• 2-3 years in supervisory role.
• Knowledge of HIPAA and safety planning.

Responsibilities

• Provide operational leadership and ensure effective crisis services.
• Train and supervise a multidisciplinary team.
• Collaborate with community providers and maintain confidentiality.

Skills

Crisis Intervention

Crisis Stabilization Practices

Behavioral Health Knowledge

Clinical Supervision

Case Management

Community Resources Knowledge

Education

Bachelor's degree in Social Work or Psychology

Job description

Job Description

Benefits:

• Company parties
• Flexible schedule
• Training & development

Essential Job Functions

Provide strategic direction and operational leadership to ensure the delivery of effective crisis stabilization services; oversee program development, implementation, and continuous improvement to align with best practices in crisis intervention; and develop and implement policies and procedures that support high-quality, person-centered crisis care.

Ensure individuals in crisis receive timely assessment, intervention, and stabilization services; promote evidence-based practices such as trauma-informed care, de-escalation techniques, and risk assessment protocols; collaborate with clinical teams to create individualized crisis stabilization plans that prioritize client safety and recovery; and monitor program effectiveness through outcome measures, data analysis, and service utilization reports.

Train and supervise a multidisciplinary team; provide ongoing coaching, performance evaluations, and professional development opportunities; and foster a collaborative and supportive work environment that prioritizes staff well-being and effectiveness.

Build and maintain relationships with community mental health providers, law enforcement, emergency services, and local hospitals; represent the crisis stabilization program in community meetings, task forces, and advocacy initiatives; and develop referral pathways to ensure individuals receive appropriate follow-up care and long-term support.

Maintain confidentiality and adhere to all ethical and legal guidelines; participate in team meetings, training, and professional development opportunities to enhance skills and effectiveness.

Perform other duties as assigned.

Required Knowledge

• Crisis Intervention & Crisis Stabilization Practices: Knowledge and understanding of evidence-based crisis response strategies, including de-escalation techniques, risk assessment, and safety planning.
• Behavioral Health & Mental Health Disorders: In-depth knowledge of diagnostic criteria (DSM-5), trauma-informed care, co-occurring disorders, and severe mental health illness (SMI).
• Clinical Supervision: Understanding of multidisciplinary team coordination, crisis response models, and person-centered care planning.
• Case Management & Service Coordination: Knowledge of family support services, risk assessments, and child welfare crisis intervention.
• Community Resources & Partnerships: Knowledge and familiarity with mental health services, housing assistance, substance use treatment, and domestic violence support available for families.
• HIPAA: Knowledge of privacy rules, compliance requirements, and impact on healthcare operations, particularly in protecting PHI.

Education & Experience

Bachelor's degree in Social Work, Psychology, Human Services, or a related field, and 3 to 5 years of experience in behavioral health, crisis intervention, or emergency mental health services, with at least 2-3 years in a supervisory or lead role, or an equivalent combination of education and experience.