Intelligence Systems Developer

Hampshire County Council; Winchester; On-site; GBP 32,000 - 36,000; Full time

Job summary

Hampshire County Council seeks an Intelligence Systems Developer to lead the design and development of its CRM system. The role involves gathering user requirements, deploying technical solutions, and enhancing service delivery through innovative technology. Join a supportive work environment with excellent work-life balance and development opportunities.

Qualifications

• Interest in systems design and development.
• Experience in improving processes through technology.

Responsibilities

• Lead design, development, and maintenance of CRM system.
• Gather system requirements and build solutions.
• Evaluate opportunities to enhance service delivery through technology.

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Job Reference: HCC620605
Salary Range: £32,149 - £35,241 per annum
Work Location: Bar End, Winchester
Hours per week: 37
Contract Type: Permanent
Closing date: 6 July 2025
Interview date: w/c 14 July 2025

The Role:

As an Intelligence Systems Developer, you will be responsible for leading the design, development and maintenance of our Customer Relationship Management system Arcus Global (a Salesforce-based solution) alongside managing other technical platforms which underpin service delivery. By working closely with operational teams across the service, you will gather system requirements, design system changes and build system solutions to ensure that our technical platforms best meet the needs of operational users and strategic decision makers.

Alongside your work in shaping our central system, you will also lead the deployment of other technical solutions by evaluating opportunities to enhance service delivery through technology, including Office365 applications such as MS Power Apps, MS Forms, MS Power Automate and more. This role will also involve assisting with the management of specialist software packages and will oversee the management of our SharePoint site to ensure that service data adheres to confidentiality and security requirements. As subject matter expert for technology-based service improvements, this role will also support the training and development of operational staff to ensure that they are able to make the most of new technologies and new ways of working.

Trading Standards work on behalf of several government bodies to support the compliance and regulation of laws developed to keep people safe and businesses trading fairly. These laws cover a variety of areas, including Animal Health (eg. disease management), Animal Feed (eg. ensuring food remains safe from farm to fork), Product Safety (eg. testing products for safe use), Fair Trading (eg. investigating scams), Food Safety (eg. testing food samples) and more. Your work in developing the technical systems which support this work will enable the efficient and effective delivery of these critical regulatory areas.

If you have an interest in systems design and development, particularly in improving real-world processes through the use of technology, then we would like to hear from you.

What We Can Offer You:

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package .

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.