Citi Security and Investigative Services (CSIS) is a full-service security and investigative team that protects the assets, integrity, and reputation of Citi and its clients.
CSIS has three main Global Security and Intelligence Centers (GSICs) located in Tampa, London, and Singapore. All CSIS GSICs are responsible for the execution of four core programs, including:
- CCTV/Alarm Monitoring and Response
- Threat Monitoring
- Workplace Violence Monitoring and Response
- Traveler Assistance
GSICs also provide Incident Response support to security managers and the CSIS Crisis Management Team.
Responsibilities
- Execute threat intelligence monitoring and response, workplace violence, and traveler assistance day-to-day operations.
- Maintain effective interaction models with all CSIS anchors to ensure timely incident notification and coordination.
- Collaborate closely with CSIS Strategic Intelligence analysts to align intelligence collection and dissemination efforts.
- Function as a subject matter expert on physical security and broader geopolitical threats and deliver all-source intelligence analytical assessments to inform decision making.
- Apply theory and methods to collect, organize, analyze, interpret, and summarize information to provide actionable intelligence and situational awareness to decision makers.
- Produce presentations and brief intelligence assessments to senior leadership and stakeholders as needed.
- Identify intelligence gaps and coordinate with relevant teams to effectively address these gaps.
- Maintain key CSIS GSIC performance indicators around productivity and risk management.
- Complete appropriate training in a timely manner and effectively implement knowledge acquired.
- Train and mentor others, including ongoing professional development.
Required Qualifications
- Previous experience with private sector organization is preferred, including prior experience working as part of a globally and/or regionally dispersed team.
- Analytic experience related to intelligence analysis (private or government), geopolitical risk, cyber threat intelligence analysis, statistical/data analysis, or relevant experience in large and complex environments.
- Ability to conduct effective and combined qualitative and quantitative intelligence analysis to provide impactful findings and holistic understanding of threat issues.
- Knowledge of threat assessment and risk management strategies and familiarity with protective intelligence.
- Ability to participate in high-stakes incident and crisis response efforts.
- Effective communication and coordination skills for cross-functional teams (IT, legal, compliance and risk management).
- Ability to provide professional briefing to executives, stakeholders, peer institutions and government agencies for threat intelligence sharing.
- Expertise in Windows and Microsoft Office products – Word, Excel, Outlook, & PowerPoint – and demonstrated creativity in use of these products to solve analytical problems.
- Excellent communication and presentation skills with the ability to communicate effectively through all levels of the organization.
- Able to work an occasional flexible schedule as intelligence needs or crisis response requires.
Desired Qualifications
- 24/7 command center experience a plus, such as a Joint Intelligence Operations Center (JOIC), Security & Intelligence Operations Center (SIOC) or related command centers.
- Experience in security operations, technologies and incident response.
- Crisis response experience, coordinating with cross-functional teams and stakeholders to minimize the impact of incidents.
- Executive Protections intelligence support experience.
Education
- Minimum of a Bachelor’s degree preferred, Master’s a plus.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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