Intelligence Analyst - Insurance Fraud

Keoghs; Birmingham; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday

Private Medical Insurance (Bupa)

Wellbeing & mental health support

Job summary

Keoghs in Birmingham is seeking an Intel Analyst to join our busy Intelligence Team. The role involves identifying intelligence evidence from a wide range of resources to support decision making and drive cases to resolution.

You will prepare reports, gather information, and provide ad hoc intelligence to internal and external clients. Mentoring junior analysts and meeting deadlines with strong IT skills are also key aspects of the role.

Qualifications

• Analytical mindset for claims and fraud investigations.
• Ability to produce clear, concise intelligence reports.

Responsibilities

• Analyse claims files and provide reports to Clients and File Handlers.
• Research and locate information to validate or rule out concerns.
• Produce intelligence reports and witness statements for proceedings.

Skills

Claims analysis

Analytical reporting

Communication skills

Attention to detail

Tools

iBase

i2 Analysts Notebook

Excel

Job description

Description

Keoghs is looking to recruit an Intel Analyst to join our busy, fast paced Intelligence Team. The Intel Analyst will work on a variety of claims ranging from motor fraud, credit hire, EL PL and complex injury matters (and potentially more!). The role involves identifying the appropriate and relevant intelligence evidence from a wide range of resources that ultimately assists with the decision making process required to drive our cases to a resolution. On the receipt of bespoke instructions, the Intel Analyst will undertake a variety of searches and will need to capture all intelligence evidence relevant to a claim and evidence the same whether that be in internal reports / pictorial format / formal statements. In addition, the Intel Analyst will be required to provide ad hoc intelligence for internal and external customers as required.

Application Deadline: 1 October 2026

Department: Legal

Location: Birmingham

Key Responsibilities

• Analysing claims files and provide reports and information to Clients and File Handlers as to the outcome of the analysis.
• Using desktop systems and analytical techniques to research and locate relevant information that will validate or rule out concerns and / or detect potentially fraudulent information.
• Compiling reports/profiles on individuals and groups involved in suspected fraudulent activity.
• Preparing witness evidence (including statements) in order to adduce the results of analysis in Court proceedings (generally civil proceedings) where necessary
• Utilising IT software applications at an advanced level in order to produce proactive intelligence reports (e.g. iBase, i2 Analysts Notebook, Excel)
• Delivering structured and detailed briefings to lawyers and clients on all key facts relating to specific investigations as required
• Preparing reports detailing Intelligence led fraud risk assessments in relation to Insurance Fraud and fraud ring investigations
• Producing reports/briefings in accordance with the Intelligence Cycle and utilising the NIM (National Intelligence Model)
• Where appropriate, mentoring Trainee analysts on an informal basis
• Achieving a daily chargeable target
• Compliance with service level agreements as required on a client specific basis and in accordance with internal benchmarks
• Time recording in accordance with Keoghs policy

Skills, Knowledge and Expertise

• Understanding of legal framework within which intelligence can be disclosed.
• Drafting comprehensive and professional reports summarising key issues.
• Basic level of commercial awareness.
• Communication skills – verbal and written.
• Good telephone manner.
• Confidence and ability to liaise with clients/customers when presenting a reasoned, logical argument.
• Working to tight deadlines and under pressure.
• Can work under own initiative and innovative in their thinking

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation