Intelligence Analyst

TN United Kingdom; Bolton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading professional services firm is seeking an Intelligence Analyst to join their dynamic team in Bolton. The role involves analyzing claims, conducting research, and providing intelligence reports to support case decisions. Ideal candidates will possess strong communication skills and an understanding of legal frameworks. Additional benefits include private medical insurance and pension contributions.

Benefits

Holiday entitlement

Private medical insurance

Health plans

Pension contributions

Employee resource groups

Volunteering programs

Cycle schemes

Discounts

Qualifications

• Understanding of legal frameworks for intelligence disclosure.
• Ability to draft professional reports summarizing key issues.
• Strong verbal and written communication skills.

Responsibilities

• Analyze claims files and report findings to clients.
• Research and locate information to verify concerns or detect fraud.
• Compile reports on individuals involved in suspected fraudulent activities.

Skills

Legal frameworks for intelligence disclosure

Report drafting

Commercial awareness

Verbal communication

Written communication

Client liaison

Pressure handling

Innovative thinking

Tools

iBase

i2 Analysts Notebook

Excel

Job description

Keoghs is looking to recruit an Intelligence Analyst to join our busy, fast-paced Intelligence Team. The role involves working on various claims, including motor fraud, credit hire, EL PL, and complex injury matters. The Analyst will identify relevant intelligence evidence from diverse resources to support case decisions.

Responsibilities include conducting searches based on bespoke instructions, capturing and evidencing intelligence for claims, and providing ad hoc intelligence to internal and external clients.

Key Responsibilities

• Analyze claims files and report findings to clients and file handlers.
• Research and locate information using desktop systems and analytical techniques to verify concerns or detect fraud.
• Compile reports on individuals and groups involved in suspected fraudulent activities.
• Prepare witness statements and evidence for civil court proceedings.
• Utilize advanced IT software (e.g., iBase, i2 Analysts Notebook, Excel) to produce intelligence reports.
• Brief lawyers and clients on investigation findings.
• Draft intelligence-led fraud risk assessments and reports following the Intelligence Cycle and NIM.
• Mentor trainee analysts informally where appropriate.
• Meet daily chargeable targets and adhere to service level agreements.
• Record time in accordance with Keoghs policies.

Working Hours

35 hours per week, Monday to Friday, 9 am – 5 pm, with 1 unpaid hour for lunch. The primary location is Parklands, Bolton Office.

Skills, Knowledge, and Expertise

• Understanding of legal frameworks for intelligence disclosure.
• Ability to draft professional reports summarizing key issues.
• Basic commercial awareness.
• Strong verbal and written communication skills.
• Good telephone manner.
• Confidence in liaising with clients and presenting reasoned arguments.
• Ability to work under pressure and tight deadlines.
• Initiative and innovative thinking.

Additional benefits include holiday entitlement, private medical insurance, health plans, pension contributions, employee resource groups, volunteering programs, cycle schemes, discounts, and more, with some benefits available after probation.

Keoghs is a specialist professional services and technology firm partnering with leading insurance, regulated, and global businesses. We help clients manage risk, operate core processes, and transform through innovative solutions across the insurance value chain. With over 8,000 professionals in ten countries, we serve more than 1,500 clients and have experienced significant growth over the past decade.