Integration Center Project Coordinator

shi; Milton Keynes; In loco; GBP 37.000 - 42.000; Tempo pieno

Descrizione del lavoro

SHI International Corp. is seeking a detail-oriented logistics administrator to support European Integration Centre projects across SHI and colocation facilities. You’ll drive inventory management, order accuracy, and issue resolution while partnering with sales and cross-functional teams.

The role requires proactive organisation, effective communication and the ability to manage multiple workflows in a fast-paced environment. Travel up to 30% may be required.

Competenze

• GCSE / A Level education or relevant work experience.
• Experience in a customer-facing, customer support, or similar role preferred.
• Familiarity with project management concepts.
• Familiarity with basic IT hardware and solution.

Mansioni

• Assist with order entry queries whilst supporting sales to ensure accurate placement of orders in AX by sales.
• Oversee the Problem Log ensuring all issues are resolved in a timely fashion whilst escalating concerns to appropriate leadership.
• Regularly communicate status of work to manager via 1 on 1s and team meetings.
• Submit, manage, and review inventory for all Europe Integration Centre Projects.
• Create variants and linking variants so orders are properly entered in AX.
• Process AX orders and complete modifications to AX orders for IDCS projects.
• Rectify inventory discrepancies for Co-lo and SHI facilities.
• Manage the transfer of inventory requests.
• Coordinate with configuration centres to ensure expected inventory orders are clearly communicated.
• Assist with basic Logistic queries and booking collections/shipments.
• Manage and report on HLM returns, redeployments and disposals.
• Manage and process RMA requests, working closely with sales and EMEA Distribution.

Conoscenze

Initiative

Time management

Collaboration

Communication

Problem-solving

Attention to detail

Adaptability

Follow-through

Microsoft Office

Formazione

GCSE / A Level education or relevant work experience

Strumenti

Microsoft Word

Microsoft Outlook

Descrizione del lavoro

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

This is an exciting opportunity to support European Integration Centre projects by driving inventory management, order accuracy, logistics coordination, and issue resolution. The role is key to keeping projects on track, partnering closely with sales and cross-functional teams, and ensuring smooth operations across SHI and colocation facilities. It's a great fit for someone organised, proactive, and eager to make a visible impact.

Job Responsibilities

• Assist with order entry queries whilst supporting sales to ensure accurate placement of orders in AX by sales
• Oversee the Problem Log ensuring all issues are resolved in a timely fashion whilst escalating concerns to appropriate leadershipRegularly communicate status of work to manager via 1 on 1s, OneNote updates, team meetings, etc.
• Submit, manage, and review inventory for all Europe Integration Centre Projects
• Create variants and linking variants so orders are properly entered in AX
• Process AX orders and complete modifications to AX orders for IDCS projects
• Rectify inventory discrepancies for Co-lo and SHI facilities
• Manage the transfer of inventory requests
• Coordinate with configuration centres to ensure expected inventory orders are clearly communicated
• Assist with basic Logistic queries and booking collections/shipments
• Manage and report on HLM returns, redeployments and disposals
• Manage and process RMA requests, working closely with sales and EMEA Distribution

Behaviours and Competencies

• Organisation: Maintains an organised workspace and follows established processes and systems.
• Time Management: Understands the importance of effective time management and prioritises tasks to meet deadlines.
• Collaboration: Works collaboratively and contributes to team tasks and shared responsibilities.
• Communication: Communicates clearly and professionally with colleagues and stakeholders, sharing information effectively and responding in a timely manner.
• Problem-Solving: Demonstrates a proactive approach to identifying and resolving issues.
• Attention to Detail: Follows instructions carefully and completes tasks accurately.
• Adaptability: Responds positively to feedback and adjusts effectively to changing tasks or priorities.
• Follow-Through: Completes assigned tasks and responsibilities within agreed timeframes.

Required Skills

• Ability to take initiative
• Ability to work efficiently and effectively to meet deadlines
• Proficient in Microsoft Office Word and Outlook
• Ability to prioritise multiple workflows.

Other Requirements

• GSCE / A Level education or relevant work experience required
• Experience in a customer-facing, customer support, or similar role preferred
• Familiarity with project management concepts
• Familiarity with basic IT hardware and solution
• Travel may be expected up to 30% based on business needs

The estimated annual pay range for this position is £37,000 - £42,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status