Integration And Automation Engineer

Qureight Ltd; Cambourne; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

Private medical insurance

Life insurance

Cycle to work

Contributory pension

Equity

Job summary

Qureight Ltd is seeking an Integration and Automation Engineer to scale automation across Box, Zendesk, JIRA, HiBob and Pipedrive, delivering GxP-compliant, auditable automation at pace.

You will own end-to-end automation, design scalable integrations, and work with Clinical Operations, Quality & Regulatory Affairs, People and Finance to remove manual handoffs while adhering to ISMS and software policy.

Based in Cambridge or London, you’ll join a multidisciplinary team in a fast-growing company.

Qualifications

• Experience scripting and building integrations against REST APIs and webhooks.
• Experience configuring SaaS platforms beyond admin capabilities.
• Proficiency with Git and change-managed delivery workflows.
• Experience with AI/LLM tooling and prompt design.
• Ability to document builds for technical and non-technical audiences.
• Experience in regulated environments (GxP, ISO 27001, clinical trials).
• Familiarity with CSV concepts.
• Exposure to automation patterns or workflow tooling.

Responsibilities

• Box automation and AI: design and build Box automations and AI metadata extraction.
• Zendesk AI features to support faster, consistent customer service.
• Cross-system integrations across Box, JIRA, HiBob and others.
• GxP-aware delivery: ensure automation is version-controlled and validated.
• Identify high-value automation opportunities with internal departments, size and prioritise.
• Operate and maintain automations end-to-end with monitoring and change control.

Skills

Python

TypeScript

REST APIs

Git

AI tooling

Prompt design

Documentation

Communication

Scripting

Tools

Box

Zendesk

JIRA

HiBob

Pipedrive

Job description

Qureight’s mission is to accelerate clinical trials and ensure breakthroughs in lung and heart disease reach patients without delay. Our AI-powered data and imaging curation platform enables the analysis of clinical imaging and other healthcare data, helping our customers bring treatments to market, faster.

We’re looking for talented people who want their work to matter. With offices in Cambridge and London, you’ll join our multidisciplinary team of clinicians, scientists, and engineers. What unites us is our open culture, continuous learning mindset, and a shared mission to help biopharma run faster, smarter trials.

About the role

As we scale beyond Series B, we are building the operational and engineering backbone required to deliver at pace, without compromising on scientific rigour or regulatory compliance. We are therefore looking for an outstanding Integration and Automation Engineer to implement scalable and automated processes to improve our efficiency.

Qureight runs on a small number of critical internal systems – Box, Zendesk, JIRA, HiBob, and Pipedrive. These are currently configured and connected largely by hand. The Integration and Automation Engineer will own Qureight’s connective tissue: automating, integrating, and extending these platforms so that the Clinical Operations, Quality & Regulatory Affairs, People, and Finance teams spend less time on manual processes and can focus on their core work.

As several of these systems hold or track GxP-relevant records, i.e. trial imaging in Box and validated change history in JIRA, this is not "citizen developer" tinkering. Every automation that touches a regulated system is built, reviewed, and validated to the same standard as product code. The role sits at the intersection of business enablement and engineering discipline and is expected to look after both.

What you will do

The Integration and Automation Engineer will provide outstanding automation and integration capabilities across Qureight, including:

• Box automation and AI. Design and build Box automations; use Box AI for metadata extraction, classification, and manipulation.
• Customer support tooling. Configure Zendesk AI features (knowledge base, FAQs, agentic/assisted chat) to help the Clinical Operations team deliver faster, more consistent customer support.
• Cross-system integration. Build and maintain integrations across Box, JIRA, HiBob and other platforms, including MCP-based and Claude Code-driven automations to remove manual handoffs between teams.
• GxP-aware delivery. Ensure every automation touching a validated or GxP-relevant system is version-controlled, peer-reviewed, documented, and validated in line with Qureight's ISMS and Management of Software Policy before it goes live.
• Requirements and prioritisation. Work directly with all internal departments to identify high-value automation opportunities, size them, and prioritise against risk and effort.
• Operate and maintain. Own the automations end-to-end: monitoring, error handling, documentation, and change management; no "build and abandon".

Requirements

To thrive in this role, you'll need:

• Scripting / development ability (e.g. Python, TypeScript) sufficient to build and maintain integrations against REST APIs and webhooks.
• Practical experience configuring and integrating SaaS platforms (Box, Zendesk, JIRA, or close equivalents) beyond surface-level admin.
• Comfort with version control (Git) and a real change-managed delivery workflow, not ad-hoc scripts on a laptop.
• Ability to work with AI/LLM tooling (Claude Code preferred) as a practical means to an end, including prompt design and evaluating output quality.
• Clear written communication - can document what was built and why, for both technical and non-technical audiences.
• Prior experience in a regulated environment (GxP, ISO 27001, medical devices, or clinical trials).
• Familiarity with computerised system validation (CSV) concepts.
• Exposure to MCP, agentic automation patterns, or workflow tooling.
• Understanding of information security fundamentals (access control, data classification, least privilege).

What can you expect from us

• A comprehensive benefits package that includes an annual bonus plan, private medical insurance, life insurance, cycle-to-work scheme, and a contributory pension scheme
• Equity, so that our team can share in the long-term success of Qureight
• 28 days’ holiday allowance, 25 days’ annual leave and 3 additional company days between Christmas and New Year, plus bank holidays and enhanced family leave
• A diverse work environment that brings together experts in many fields, including software engineering, DevOps, data science, machine learning, quality assurance, regulatory affairs, and clinical operations.

Everyone is welcome at Qureight. We are an equal opportunities employer and encourage applications from all suitably qualified candidates regardless of age, disability, ethnicity, sex, gender reassignment, religion or belief, sexual orientation, marriage and civil partnership, or pregnancy and maternity.

Women and other underrepresented groups may be less likely to apply for a role unless they meet all or nearly all of the requirements. If this applies to you, we still encourage you to apply – you may be a great fit, even if you don’t meet every qualification. We’d love to hear from you.

If you require any adjustments to the application or selection process, please let us know. We will be happy to support you.

If you have any queries, please contact [e-mail].