Integrated Outreach Team Leader, WEBRECRUIT

Guardian Jobs; London; On-site; GBP 36,000; Full time

Job summary

A leading organization in London is seeking an Integrated Outreach Team Leader to lead their outreach team, providing critical support to homeless individuals. This role involves managing outreach operations, ensuring high performance, and fostering a supportive environment for team members. The position offers extensive benefits, including a competitive salary and opportunities for personal development.

Benefits

Confidential counselling services (EAP)

Staff wellbeing sessions

Flexible working options

Moving house day

Interest-free loans and season ticket loans

Cycle to work scheme and some free parking

Qualifications

• Experience in outreach services and understanding support needs like mental health and substance misuse.
• Willingness to participate in shift work for maximum engagement.

Responsibilities

• Provide visible leadership to the Outreach Team, fostering a positive and supportive environment.
• Manage a team of Rough Sleeper Outreach Workers and Navigators.
• Ensure outreach interventions meet commissioner expectations.

Skills

Empathy

Proactive

Collaboration

Job description

Integrated Outreach Team Leader

London

Full Time / Permanent (Mon-Fri)

37.5 hours per week

£35,747

Our client is dedicated to helping homeless people across London find secure accommodation and work towards a positive future. They support homeless individuals to recover from personal issues and break down barriers they face. Recognizing that homelessness involves more than just housing, they provide various accommodation and support services to help individuals reach their full potential.

They are currently seeking a passionate Integrated Outreach Team Leader to lead their outreach team and support the delivery of their services.

Responsibilities:

• Provide visible leadership to the Outreach Team, fostering a positive and supportive environment.
• Manage a team of Rough Sleeper Outreach Workers and Navigators, ensuring delivery of services to rough sleepers.
• Oversee HR processes in line with organizational policies.
• Manage team expenses and petty cash in accordance with policies.
• Ensure high performance and achievement of KPIs within your team.
• Oversee daily operations of the Outreach Team.
• Ensure outreach interventions meet commissioner expectations and address the needs of rough sleepers.
• Act as escalation point for concerns from your team, rough sleepers, and partner agencies.
• Prioritize health and safety for staff and service users.
• Deliver and oversee quality assurance and audit activities for outreach services.
• Manage safeguarding activities to protect vulnerable individuals.
• Develop partnerships to enhance service delivery.
• Represent the organization at meetings.
• Address cultural, complex, and challenging needs as documented in assessments and plans.
• Identify and target rough sleepers, including those initially unwilling to engage.
• Manage a caseload, providing ongoing support.

Candidate Profile:

• Experience in outreach services and understanding support needs like mental health and substance misuse.
• Empathy, passion, and commitment to supporting homeless and vulnerable people.
• Experience working with vulnerable populations.
• Willingness to participate in shift work for maximum engagement.
• Proactive in multi-agency collaboration and referrals.
• Ability to record accurate notes and complete forms promptly.

Desirable: Previous experience managing similar services or teams. A driving license is preferred.

Benefits:

• Salary of £35,747 per annum
• 34 days’ holiday (including bank holidays), increasing with service length
• Enhanced maternity and paternity leave
• Enhanced sick pay
• Pension scheme enrollment after three months
• Yearly eye care vouchers

Perks:

• Confidential counselling services (EAP)
• Staff wellbeing sessions
• Flexible working options
• Moving house day
• Interest-free loans and season ticket loans
• Cycle to work scheme and some free parking

Joining our client offers extensive benefits, including support for personal needs and mental wellbeing. This role provides a meaningful opportunity to impact the lives of some of society’s most vulnerable individuals.

Our client encourages applications from all backgrounds and identities.

Please apply using the button shown.

This vacancy is advertised by Webrecruit, an employment agency.