Integrated Neighborhood Team Clinical Coordinator

Transformation Unit; Blackburn; Hybrid; GBP 40,000 - 48,000; Part time

Job summary

East Lancashire Hospitals NHS Trust invites applications for an Integrated Neighbourhood Team Clinical Coordinator (NHS AfC Band 6). This permanent, part-time post (32 hours per week) is based across multiple Blackburn with Darwen bases and offers a pro rata salary of £39,959–£48,117.

The role links primary care, social care and community services to deliver patient-centred care. You will chair MDT meetings, develop care pathways and coordinate INT activity while supporting colleagues and

Qualifications

• RGN/RMN/HCPC registered professional with current registration.
• Evidence of recent professional development.

Responsibilities

• Chair and facilitate regular INT multi-disciplinary discussions and record outcomes.
• Liaise with health, social and community care providers to ensure high-quality MDT working.
• Be an active member of neighbourhood teams and promote INT improvement.
• Develop and maintain risk profiling lists and clear pathways between INTs and meetings.
• Coordinate INT meetings autonomously and manage a small case load when needed.
• Arrange and ensure regular, well-attended INT meetings with reporting to stakeholders.

Education

RGN/ RMN/ HCPC registered therapist/ social worker

Tools

EMIS

Word

Excel

Job description

Main area Integrated Neighbourhood Team Clinical Coordinator Grade NHS AfC: Band 6 Contract Permanent: Employee will be expected to work from multiple bases. Hours Part time - 32 hours per week (Service does not operate weekends or bank holidays.) Job ref 435-F119-26

Employer East Lancashire Hospitals NHS Trust Employer type NHS Site Multiple bases across Blackburn with Drawen. Daisyfiled Mill Town Blackburn Salary £39,959 - £48,117 pro rata Salary period Yearly Closing 30/10/2026 17:00

Integrated Neighborhood Team Clinical Coordinator

NHS AfC: Band 6

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job overview

The post holder will be a key member of the Integrated Neighbourhood Teams (INT) and be responsible for the smooth operation of co-ordinating regular multi-disciplinary team meetings, and support the integration of health, social care and community-based services in Blackburn with Darwen.

The post holder will be the link between primary care, voluntary sector, social care and community health provider services. The post holder will be expected to work from multiple co-location sites in Pennine Lancashire.

You will adopt a case management approach to promote the benefits of co-ordinated, health, social and community care for patients. This will be facilitated through the organisation and planning of regular multi-disciplinary team meetings. You will need to be appropriately trained to undertake the comprehensive planning and delivery of health, social care and community services, to support advise and facilitate INT members and colleagues to deliver quality patient centred care to support the best outcomes for our patients.

Car driver with access to a vehicle is essential for this role.

Please refer to job description for further details.

Main duties of the job

1. Chair and facilitate the regular INT multi-disciplinary discussions. To document and record the outcomes of the meetings and provide high-quality activity reporting using appropriate systems and processes.

2. To liaise with and build effective working relationships with health, social and community care providers to ensure effective, high-quality MDT working and ensure patients/local peoples individualised care needs are met.

3. Be an active member of the neighbourhood teams by regularly undertaking informal and formal promotion activity, attending service/provider team meetings, events, forums and contributing to continuous INT improvement.

4. Liaise with health, social care and community services within the neighbourhood to develop and secure up to date risk profiling lists. You will also develop clear pathways between INTs and GSF meetings linked to risk stratification.

5. Working autonomously, you will use your highly specialised level of knowledge to coordinate INT meetings and support INT members to develop a case management approach. On occasion, you may be required to carry a small case load and support fellow INT colleagues with case management of complex cases.

6. Be responsible for arranging, coordinating, and ensuring high quality, regular INT meetings take place and to ensure that all appropriate people attend or contribute to the meeting. Reporting and escape to relevant people where this is not happening in a professional manner.

Working for our organisation

Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute and community healthcare for the people of East Lancashire and Blackburn with Darwen.

The organisation puts safety and quality at the heart of everything we do, invests in and develops its workforce, works with key stakeholders to develop effective partnerships and encourages innovation and pathway reform to deliver best practice.

We employ over 10,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

The Complex Case Managers have a supportive environment and the staff are provided with professional development opportunities

Detailed job description and main responsibilities

Communication and Relationship Skills

• 1. Establish and maintain effective communication with INT members, GP’s and partner professionals and agencies.
• 2. Use developed negotiation and networking skills to meet the needs of INT and patients/local people.
• 3. In circumstances that may be highly sensitive and contentious including the safeguarding of vulnerable adults communicate effectively and sensitive with patients/local people, health, care and community partners
• 4. Remain professional and calm in situations of conflict, seeking support from others in keeping with organisational systems and policies.
• 5. Proactively improve communication and engagement with partners involved in the care of individual patients/local people to achieve positive outcomes and enhance patient/local person experience.
• 6. Ensure written communication complies with all relevant legal and professional requirements including for example Record Keeping, Caldicott and Storage policies and produce accurate, complete and contemporaneous records of any communication, assessment and interventions using both written and electronic systems.

Analytical and Judgement Skills

• 1. To triage and assess service user’s health and social care needs. This includes a comprehensive assessment of psychological and or physical health, medical history, social care needs.
• 2. Provide a comprehensive assessment of service user’s strengths, problems and needs to inform their case management plan and care planning.
• 3. Provide a comprehensive assessment and case management plan of patient / local person’s clinical and care risk.
• 4. Develop and exercise high levels of judgment and decision making in the care and treatment planning of patients / local people
• 5. To interpret and analyse clinical and non-clinical facts from a variety of mediums to develop specialised case management and care plans for patients/local people, their families and carers incorporating individual treatment plans and goals based upon clinical reasoning skills.

Planning and Organisational Skills

• 1. The post holder will be responsible for embedding the quality strategy within INTs and specific development projects.
• 2. Support developments to ensure all service lines are efficiently managed with quality at their heart. Contribute to the monitoring of quality and practice standards within the field of practice.
• 3. Participate in projects that enable patients/local people and carers to be involved in the development of INTs, services and related projects.
• 4. Support the patient/local persons demand within the business unit, prioritizing against the service specifications and patient has identified needs.
• 5. Support the development of patient / local person related outcome measures for the business unit
• 6. Ensure that services provided are delivered in accordance with service specifications, agreed care pathways and best practice guidelines.
• 7. To assist in the investigation of clinical complaints, where appropriate, in line with LSCFT policy and procedure.

Patient and Client Care

• 1. In conjunction with key partners / the INT, develop the ability to contribute to the prevention of avoidable hospital admissions and delivery of care and interventions in accordance with patient choice regarding preferred place of care.
• 2. Demonstrate leadership, support, and supervision for others in relation to transfer of care and admission avoidance.
• 3. Share good practice and promote active learning and development within a supportive environment.
• 4. Gain a valid consent to assessment, interventions and onward referral in accordance with the legal framework and Organisational policy.
• 5. Professional conduct and activity that is consistent with service/organisational objectives including communication and collaboration with key partners and stakeholders to secure care closer to home and positive outcomes for patients.
• 6. Continually review, evaluate and develop own clinical practice to reflect service need and provide quality outcomes for patients.
• 7. Act always in accordance with your Code of Conduct and Professional Practice and take personal responsibility for maintaining an active professional registration and the maintenance of a personal, professional portfolio.

Person specification

Qualification

• RGN/ RMN/ HCPC registered therapist/ social worker
• Evidence of recent professional development

Experience

• Working within a community services setting
• Understanding of a case management approach
• Care planning experience
• Multidisciplinary working
• Knowledge and experience of health promotion/education/hospital avoidance.

Knoweldge and Skills

• Community care legislation.
• Health and Social Care policy including Mental Capacity.
• Current developments in Integrated Neighborhood team developments.
• Up to date clinical knowledge. Including long term conditions management and integration
• Evidence based practice.
• Research awareness.
• Public Health.
• Quality Improvement knowledge or experience.

Personal Attributes

• Organisational skills.
• Problem solving.
• Time Management.
• Partnership and collaborative working.
• IT skills- proficient in use of word, excel and community patient activity systems.
• Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate, appreciating the value of diversity in the workplace.
• Excellent interpersonal skills.
• Reliable.
• Able to develop, establish and maintain positive relationships with others both internal and external to the organization and with patients/local people and their carers.
• Use of EMIS.
• Evidence of research.

• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.

Disclosure and Barring Scheme (DBS)

If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.

The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.

In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

The cost for an Enhanced DBS, is £45.90 and for a Basic & Standard, this is £24.90 this cost includes a £4.90 admin fee.

This cost is not applicable for a Volunteer post

We aim to employ a workforce that reflects the diverse communities we serve.

We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme.

If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. By telephone [phone] or email [e-mail] write to Employment Services, Parkview Offices, Haslingden Road, Blackburn, BB2 3HH

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.