Integrated Insights & DAP Associate

Novartis; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Novartis is seeking an Integrated Insights & Data, Analytics and Platforms (DAP) Pillar Associate to translate business priorities into insight requirements and analytics outputs. The role integrates data management, analytics, and platform enablement to provide a single, trusted view of critical information across Therapeutic Areas and Value & Access.

The position involves localizing, deploying, and supporting international data platforms, with collaboration across TAs, Finance, and global DAP

Qualifications

• University degree in bioscience or business administration.
• Hands-on experience with CRM and data platforms (Salesforce, Veeva, OnCore).
• Experience in pharma/biotech data, analytics, or digital platforms.
• Knowledge of data governance and international data strategy.

Responsibilities

• Translate TA and Value & Access priorities into insight requirements.
• Enable integrated insights using internal and external data sources.
• Coordinate forecasting, analytics, and data management with global teams.
• Support development of dashboards and standardized reporting.

Skills

CRM platforms

Data platforms

Analytical thinking

Insights translation

Education

University degree in bioscience or business administration

Tools

Salesforce

Veeva

OnCore

Job description

The Integrated Insights & Data, Analytics and Platforms (DAP) Pillar Associate enables data driven execution across Therapeutic Areas (TAs) and Value & Access by translating business priorities into insight requirements, analytics outputs, and data enablement.
The role integrates insight generation with data management, analytics, and platform enablement to provide a single, trusted view of business critical information.
It localizes, deploys, and supports international data, analytics, and technology platforms in line with global guidance and NPhS guardrails.
The role serves as the primary interface between TAs, Value & Access, Finance, and international Integrated Insights and DAP teams, with all prioritization and decision making authority residing at global, regional, or HQ levels.

Job Description

Major accountabilities:

Integrated Insights Enablement

• Translate TA and Value & Access business priorities into clearly defined insight questions, research briefs, and analytical requirements.
• Enable generation of integrated insights using internal and external data sources, including market research, competitive intelligence, and performance analytics.
• Prepare insight summaries, deep‑dive analyses, and learnings to support planning, review, and resource discussions.
• Promote reuse of international research and knowledge assets prior to commissioning new local research.

Forecasting and markets model

• Prepare market assumptions, analytical inputs, and data sets to support forecasting and scenario discussions led by Finance, TAs, and Value & Access.
• Coordinate inputs across functions to enable a consistent and aligned view of market assumptions and outputs.
• Serve as the operational interface between TAs, Value & Access, Finance, and DAP for forecasting‑related analytics and data needs.

Data Analytics and Platform supports TA, Value & Access and Medical Affairs teams across the following listed accountabilities.

Data Management, Analytics, and Reporting

• Maintain and feed a federated single, trusted view of business-critical data across internal and external data sources
• Define business rules for data processing and ensure data quality
• Define and maintain data sources, processing and quality for TA, Medical and Access Global KPI reporting
• Ensures alignment with international data governance frameworks
• Manages processes with third party data vendors
• Enable standardized dashboards and reports that highlight business critical metrics and aligned with International requirements such as ICE reporting and IMEx metrics dashboard
• Enable Access KPIs, Medical sub-national metrics dashboards, BEST, Commercial KPIs, ongoing cross functional analytics and reporting
• Ensure database management for Medical, in accordance with legal and compliance requirements for data access
• Enable of IMA iSEC dashboard & analytics reporting using VIP inputs (data pulling, data visualization, data trends) for use and interpretation of IMA
• Ensure reliable data maintenance and reporting—exploring automation opportunities—to support V&A tendering and Access Account Management business cases
• Collaborates with region/cluster Data teams to exchange best practices

Technology Platforms (Promotional platforms and other medical/access platforms)

• Drive change management and adoption of International technology platforms (example: SFMC, Oncore, C360, OnePSP, etc.) and other marketing platforms that enable users to consume information & engage with customers, and roadmap of implementation for the country
• Set country level vision, objectives, measures of success, and roadmap
• Ensure stakeholders (field force, TA, EE, Medical & Value & Access) and customers alignment
• Enable and implement ICE/IMEx tech readiness, incl. MEEP and VIP
• Oversee tagging for IMEx medical content and uploading into FUSE and CRM based on medical teams guidance.
• Maintenance of CRM, C360 platform for promotional, Medical Affairs and V&A requirements
• PSP, patient services and solutions, experience tech enablement and KPI tracking

AI and Digital Innovation

• Manage AI and digital products for customer engagement, medical and Value & Access stakeholders’ engagement, internal productivity and foster the scalability for enterprise
• Ensure AI uptake and coordinate trainings with local capability building team

Key performance indicators:

• Timeliness and quality of integrated insights delivered
• Adoption and usage of dashboards and analytics outputs
• Data quality, completeness, and reliability metrics
• Technology platform deployment and adoption rates
• Platform data accuracy and consistency rate
• AI and advanced analytics enablement uptake
• Stakeholder satisfaction across TA, Value & Access, and enabling functions Technological readiness and sustainability enablement for ICE, IMEx, IPEx

Background

Education:

• University degree in bioscience or business administration

Languages:

• English
• Country language desirable

Experience/Professional Requirement:

• Pharma/biotech commercial data, digital platforms, or analytics roles experience preferred
• Advanced degree in a quantitative or technical field (e.g., Computer Science, Data Science, Engineering, Bioinformatics, Biostatistics) or equivalent experience.
• Hands‑on experience in managing, designing, and editing CRM platforms and data platforms such as Salesforce, Veeva, OnCore, etc.
• Hands‑on understanding of statistical methods, ML pipelines, feature stores, model monitoring, bias/fairness assessments, and responsible AI practices.
• Translating complex data initiatives into business value and risk reduction; storytelling with data and executive‑ready communications.
• Worked within international data strategy and governance frameworks; ensured compliance with consent, privacy, and promotional standards.
• Led AI use cases for customer engagement and internal productivity from pilot to scale; defined local requirements and co‑owned roadmaps with Intl CLS DAP, in collaboration with Intl MA and V&A.
• Measured impact (productivity, engagement, quality uplift) and ensured responsible AI practices, risk controls, and user enablement.
• Partnered with Integrated Insights to design KPI frameworks and automate reporting cadences; drove adoption across BU, MA, V&A, Field, and leadership.
• Strong knowledge of industry compliance requirements/standards (eg. data management/data privacy, promotional practices, field activities, and more in general of any applicable local laws
• End‑to‑end vendor lifecycle: selection, contracting, SLA definition, delivery oversight, and benefits realization.

Skills Desired

Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Digital Marketing, Marketing Communications (MarCom), Marketing Planning, Marketing Strategies, Media Campaigns, Process Documentation, Statistical Analysis