Integrated Care Clinician (Nurse)

Welsh Ambulance Services University NHS Trust; St Asaph; On-site; GBP 41,000 - 49,000; Full time

Job summary

Welsh Ambulance Services University NHS Trust is seeking an Integrated Care Clinician (Nurse) at Band 6 for full-time or part-time hours. The role involves telephone triage assessments and advising on the most appropriate interventions to meet patient needs, in line with trust guidelines and clinical practice.

The post is based at Ty Elwy, St. Asaph, offering 37.5 hours per week with various hours; salary ranges £40,559–£48,841 per annum pro rata, with yearly pay and opportunities for

Qualifications

• NMC Registered Nurse (adult or Child) or HCPC Registered Paramedic.
• Evidence of undertaking regular update training and continuous personal/professional development.

Responsibilities

• Undertake telephone triage assessments of patients.
• Advise the most appropriate intervention to meet patient needs using best clinical practice.
• Work in an autonomous capacity, assessing and advising callers within guidelines.
• Operate in a remote clinical decision-making environment with senior support.

Skills

Strong listening skills

Team working

Decision making

Communication skills

Welsh language ability

Education

NMC Registered Nurse (adult or Child)

Job description

Main area Integrated Care Clinician (Nurse) Grade Band 6 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (Various hours available) Job ref 020-NMR024-0926-A

Site Ty Elwy Town St. Asaph Salary £40,559 - £48,841 per annum pro rata Salary period Yearly Closing 11/10/2026 23:59

Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received. If you are successful and short listed for interview you will be contacted by email using the address with which you registered. Therefore, please ensure you check your email account regularly

All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Job overview

Integrated Care Clinician (Nurse)

The post holder will undertake telephone triage assessments of patients in an efficient way.

They will advise the most appropriate intervention to meet the needs of the patient using best clinical practice, adhering to Trust Policy, protocols and guidelines.

Will work in an autonomous capacity, assessing and advising callers within agreed guidelines.

Are you ready for a new direction in your career with new exciting challenges?

Now is a great time to work for Integrated Care as we continue to grow our offer to patients and deliver a clinically effective, patient centred service. We are looking for more Triage and Assessment Nurses to join us in meeting the challenges of urgent and emergency care across Wales.

Integrated Care is a service that gives the people of Wales access to Urgent out of hours care, 24-hour health information with sign posting and access to urgent dental services.

Are you looking for a different way to make the most of your Nursing experience? If so, we have roles for amazing people like you!

We at Integrated Care recognise that the ongoing pressures in many patient facing roles are leading nurses to feel undervalued and over worked. This is an opportunity to deliver outstanding patient care without the physical strains of hands-on care, in a non-patient facing setting, which allows you to focus on prudent health for your patients.

Main duties of the job

Integrated Care is at the forefront of an improving urgent and emergency care offering for the people of Wales both online and over the phone.

At Integrated Care we employ a wide range of colleagues, from Call Handlers to Nurses, Paramedics, and data analysts, working as part of a multi-disciplinary team alongside GPs, Pharmacists and Mental Health Practitioners.

This is a dynamic role in which you'll draw upon your clinical assessment skills to help and advise a broad spectrum of patients, from minor ailments and injuries to complex and urgent conditions as well as to hone your skills in a remote clinical decision-making environment.

As a Band 6 Triage and Assessment Nurse, you'll have the autonomy to make decisions but be supported by our experienced team of senior clinicians, practice coaches and multi-disciplinary colleagues.

Our highly trained teams work closely with urgent care GP's and pharmacists in looking after Wales Urgent care needs. Working for Integrated Care will mean you make a real difference to people’s lives and health as we engage with thousands of patients each week.

The benefits of working for Integrated Care:

• A range of supportive work-life balance policies
• A range of health and wellbeing support services
• Where you will learn remote clinical decision-making skills
• Support through revalidation
• Flexible approach and family friendly working pattern

Working for our organisation

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Welsh Language level 1 skills are desirable for this role.

Person specification

Qualifications and/or Knowledge & Experience

• NMC Registered Nurse (adult or Child), relevant clinical practice as a nurse in front line, acute or chronic care, or telephone based triage or HCPC Registered Paramedic with demonstrable post registration experience as a Paramedic in front line services.
• Evidence of undertaking regular update training and continuous personal/professional development as required by regulating body.

Aptitude and Abilities

• Able to demonstrate strong listening and communication skills
• Able to demonstrate team working with a collaborative style
• Able to work to own initiative and make decisions
• Able to demonstrate sound clinical decision making capabilities
• Be able to demonstrate high levels of current clinical knowledge, computer literate, committed to personal and professional development
• Committed to ongoing training and development including mandatory updates
• Ability to work under their own initiative without direct supervision
• Ability to speak Welsh

Values

• Able to demonstrate the Trust values and behaviours

Other

• Flexible approach to work - expect to work a rotating shift system including working nights and weekends (unsocial hours)

The Trust actively seeks to recruit and appoint people currently under represented in the workforce. This includes women, people with disabilities, LGBT, and those from minority ethnic groups. All staff are encouraged and supported to learn Welsh. Please be sure to provide full contact details for all referees, including email addresses where possible. Failure to do so may result in significant delays in your application.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.