Insurance Trainer

Service Service Employment Agency Limited; Norwich; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading training organisation in the Financial Services sector is seeking experienced insurance professionals to transition into a rewarding trainer role. The position involves managing and assessing apprentices while developing their professional skills through structured learning. Ideal candidates will possess extensive insurance experience and a passion for teaching, ensuring the highest quality of education and support for learners.

Benefits

32 days of annual leave including bank holidays

Auto enrolment pension

Laptop and monitor provided

Commitment to training and development

Qualifications

• Minimum 5 years’ experience in the insurance sector.
• Exceptional written and verbal communication skills.
• Experience in training or mentoring.

Responsibilities

• Teach and assess insurance apprentices across qualification types.
• Plan training sessions and develop course materials.
• Provide feedback and monitor learner progress.

Skills

Communication

IT literacy

Interpersonal Skills

Organizational Skills

Creativity

Flexibility

Motivation

Patience

Education

Level 3 teaching qualification

Level 3 assessing qualification

CII DipPFS or higher

Tools

Microsoft Office

Job description

My client is a very successful Norfolk based training organisation offering professional development in the Financial Services Sector as well as apprenticeships and leadership training.

I am specifically looking for current qualified and experienced insurance professionals who are seeking a rewarding change of role as a trainer.

In this role you will be responsible for managing, training, and assessing a caseload of apprentices working within the insurance industry. Your primary focus will be to support learners in building a portfolio of competency-based evidence and provide structured learning experiences to develop their industry knowledge, skills and behaviours

Key roles and responsibilities

Teach and assess across groups of learners from a range of backgrounds, abilities, and ages across a range of qualification types (CII / LIBF / CISI) through our online systems

Plan and prepare training and assessment sessions, assisting in the research and development of new topics, courses and teaching materials for online delivery and participation, as required

Develop the craft of teaching to provide learners with engaging sessions that encourage curiosity whilst always maintaining the highest standards of teaching and assessment practice

Build rapport with employers to ensure the successful delivery of training programmes and ensure the employer is providing a safe and supportive environment conducive to learning

Conduct regular progress and planning meetings with both the employer and learner

Perform occasional site visits to employers to review learner progress

Monitor and mark learner’s work providing developmental feedback to ensure continuous personal and professional development

Carry out pastoral support as a mentor to learners, raising any concerns immediately to the company’s designation safeguarding office

Plan and provide additional support for learners with additional support needs

Create support plans for learners if they fall behind

Embed personal development, welfare, and behaviour topics into sessions where appropriate

Support and embed functional skills through stretching and challenge learner’s literacy and numeracy, when training, assessing, or marking

Undertake a range of administrative tasks to support learners' journeys, maintaining accurate records and monitoring learners’ progress using the Skill Star system

Participate in the enrolment and induction of prospective learners

Contribute to standardisation and team meetings

Keep up to date with, and adhere to company performance and quality frameworks, policies, and processes

Operate strictly within the funding and performance rules of our commissioners including the Education and Skills Funding Agency and Ofsted

Maintain the culture of performance and quality built on openness, respect and high professional standards

Maintain an in-depth knowledge of your subject or professional area through meeting the CPD requirements of the CII / PFS

Represent my client at taster days, open days, and careers events appropriate to the sector

Any other duties as appropriate

Personal Specification

Minimum 5 years’ experience working within the insurance sector (Essential)

In-depth knowledge of insurance or specialism (Essential)

Exceptional written and verbal communication skills (Essential)

Exceptional IT literacy, and excellent use of Microsoft Office (Essential)

Interpersonal skills (ability to relate to students of all ages and abilities), and comfortable communicating via online conferences (Essential)

Strong organisation and planning skills (Essential)

Creativity to make learning engaging (Essential)

A flexible approach to work (Essential)

Enthusiasm, positivity, motivation and commitment (Essential)

Patience and a sense of humour (Essential)

10 years’ experience working within an IFA, Insurance Provider or brokerage (Desirable)

Level 3 teaching or training qualification (Desirable and can be supplied)

Level 3 assessing qualification (Desirable and can be supplied)

Training, coaching and mentoring experience (Desirable)

CII DipPFS (Diploma in Regulated Financial Planning), equivalent or DipCII (Diploma in Insurance) or higher (Desirable)

Salary up to £35,000.00 NEG DOE

Smart / casual dress code

Monday to Thursday 09:00 - 17:00, Friday 09:00 - 14:00 (35 Hours Per Week)

32 days per annum including bank holidays, 4 days to be reserved for the festive period as offices closed.

Auto enrolment pension

Laptop and monitor provided as well asitineraryand training to start the role efficiently as well as literature and curriculum to refer to.

Commitment to your training and development

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By Robin Hall | 2025-03-11T16:50:15+00:00 March 11th, 2025 |