Insurance Technician (Headquarters, Chelmsford)

Essex Police and Kent Police; Chelmsford; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

Essex Police is seeking an Insurance Technician to manage motor and civil claims. The ideal candidate will have 2-3 years of insurance experience and strong communication skills. This full-time position offers a starting salary of £32,244 and requires excellent organizational abilities in a hybrid workplace.

Benefits

23 days annual leave

Local Government Pension Scheme

Access to Health Services

Discounts at shops and restaurants

Qualifications

• 2-3 years' experience in insurance and office administration.
• Excellent communication and organizational skills.
• Familiar with Microsoft applications.

Responsibilities

• Handle all areas of Force motor and civil claims.
• Provide efficient administration service for motor claims.
• Support the Senior Insurance Technician in various forums.

Skills

Communication

Organizational Skills

Analytical Skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Insurance Technician (Headquarters, Chelmsford)

Location of Role: Chelmsford

Advert Closing Date: 16/07/2025

Starting Salary: £32,244.00(pro-rata for part-time vacancies)

Part/Full Time:Full Time

Contract Type: Fixed Term

Working Pattern: Mon-Fri

An exciting opportunity has arisen for an individual to undertake the role of Insurance Technician (Financial Strategy) for Essex Police.

This role requires the successful candidate to have at least 2-3 years’ experience an insurance related industry to include 1 years’ office administration, customer service and working knowledge of all Office applications. In addition, experience of working in a policing environment will be an advantage. This experience will assist the candidate in being able to handle all areas of Force motor and civil claims.

You will be line managed by the Senior Insurance Technician and will support them at various insurance forums. You will also be an active member of the Claims Handling Group within the South East and Eastern Region Police Insurance Consortium (SEERPIC).

The successful candidate must have excellent communication skills and be able to manage work with tight deadlines and demonstrate the ability to organise and maintain records.

This post acts as the single point of contact (SPOC) for the Force providing an efficient administration service relating to motor claims in accordance with force policy and procedures.

This opportunity would suit a highly motivated and dynamic individual who can bring their experience to support the successful running of the Force Insurance function.

What we are looking for:

You will be able to demonstrate:

• 2-3 years’ relevant experience within an insurance related industry including office administration and customer service. Experience of a policing environment would be an advantage
• Excellent communication skills, as well as being able to organise and prioritise your own workload
• That you are fully conversant with a range of Microsoft applications, specifically Excel, Word, Outlook, and PowerPoint
• An ability to become rapidly familiar with a wide range of computer systems used in the role and processes.

You will also need to provide evidence of the following skills:

• The ability to analyse, assimilate, and interpret available information
• Proficient at communication, both verbal and written.

This is a hybrid role based at Essex Police Headquarters, Chelmsford. The extent of flexibility will be agreed through individual assessment with the line manager to assess operational requirements and individual’s suitability for home working. In the event that home working is agreed for the successful candidate, there will be a requirement to regularly attend the contractual workplace.

What we offer in return:

• 23 days annual leave per year, increasing with service.
• Opportunity to support the delivery of policing services within Essex.
• Enrolment into the Local Government Pension Scheme.
• Access to Health Services via our in-house Occupational Health and Welfare team.
• For members of the Sports and Social Association, access to on-site gym facilities, discounts at a variety of shops and restaurants, and discounted excursions.

For further information about the role please email either [e-mail] or [e-mail].

Your application for this role will be shortlisted on the content you provide within the “reason for application” question, within the application form itself. CV’s, covering letters or attachments are not included in the shortlist. Within your “reason for application” answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.

All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.

Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.

Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at [e-mail] stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833.Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.

If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.

As a Disability Confident Leader we:

• have subjected our Disability Confident self-assessment to externalchallenge and validation
• are taking an active leadership role in encouraging and helping otheremployers on their journey to becoming Disability Confident.

Diversity, Equality and Inclusionare central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.

Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included.

Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.