Insurance Sales Pro for SME Coverage & Solutions

Hiscox Underwriting Group Services Ltd (HUGS); Colchester; Presencial; GBP 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Gym membership contribution

Simply Health medical coverage

Sharesave scheme

Work from home after training

Descripción de la vacante

Hiscox UK in Colchester/York is seeking a Customer Sales Representative / Insurance Expert to drive sales of business insurance to SME customers. The role combines sales and service, handling inbound calls, outbound callbacks, email and webchat while identifying cross-sell opportunities.

You will train on our products and systems, work toward personal targets, and aim to deliver excellent customer experiences. Salary £25,000 with potential bonuses; 35 hours per week, 9-5, Monday to Friday.

Formación

• Sales experience is desirable.
• Experience working toward targets in sales, retail, hospitality or other customer-focused environments.
• You enjoy speaking to people, building rapport and providing a great customer experience, while being comfortable identifying and discussing sales opportunities.

Responsabilidades

• Selling business insurance to SME customers by having great conversations to understand their needs and requirements.
• Identify suitable solutions and convert opportunities.
• Cross-sell and up-sell across our commercial product range, based on each customer's needs.
• Speaking to new and existing customers and resolving their queries across inbound telephone activity, scheduled outbound call-backs, email and webchat.
• Working towards individual targets and taking accountability for achieving them.
• Becoming an expert in our technical insurance products and IT systems, enabling you to explain information clearly and help customers make informed decisions.
• Participating in weekly team meetings and huddles to discuss problem solving, as well as reviewing your individual and team performance.
• Working with other teams across the contact centre to provide good outcomes for our customers and Hiscox.

Conocimientos

Sales experience

Customer service

Communication skills

IT systems

Herramientas

CRM systems

Descripción del empleo

Hiscox UK in Colchester/York is seeking a Customer Sales Representative / Insurance Expert to drive sales of business insurance to SME customers. The role combines sales and service, handling inbound calls, outbound callbacks, email and webchat while identifying cross-sell opportunities.

You will train on our products and systems, work toward personal targets, and aim to deliver excellent customer experiences. Salary £25,000 with potential bonuses; 35 hours per week, 9-5, Monday to Friday.