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Join a forward-thinking company as a consultant in the thriving insurance industry. This role offers comprehensive training and support, making it ideal for those looking to start their career. You will engage with clients, understand their insurance needs, and provide tailored solutions. With a focus on exceptional customer service, you'll be part of a team that values integrity and empathy. Enjoy a competitive salary, unlimited bonus potential, and opportunities for professional development in a supportive environment. This is your chance to make a meaningful impact while growing your career.
What is the role?
This is an excellent opportunity for you to enter the Insurance industry and be part of a team of consultants handling all new business enquiries, providing quotations for customers' insurance needs. Based in our Northampton offices, you will work in a phone-based team handling inbound calls from active marketing campaigns and outbound calls to customers who have requested contact via e-commerce sites or email. You will understand clients' needs and present solutions based on the information provided, with the aim of arranging their insurance for the upcoming year across various products. No prior insurance experience is necessary, as we will provide comprehensive training and support.
Who are we?
Assist Insurance Services is one of the UK’s leading providers of leisure insurance products for caravans, boats, holiday homes, park homes, and lodges. In 2022, we received recognition from the insurance industry as the Personal Lines Broker of the Year and, in 2024, we were awarded the Customer Care Award at the British Insurance Awards. We also received the Feefo Platinum Trusted Customer Service Award in 2024, recognizing our commitment to excellent customer service. We pride ourselves on providing exceptional service every time our clients contact us, ensuring they are in safe hands.
About you
You should be confident, positive, and outgoing. Experience in a customer-facing environment, whether in person or over the phone, is beneficial but not essential. Selling experience is a plus but not required. Full training on our products and systems will be provided. We welcome applicants from all backgrounds.
You must demonstrate a willingness to learn, possess an enthusiastic personality, and be proactive. This is a targeted sales role requiring hard work. Many clients may be elderly or vulnerable, so patience and empathy are essential qualities.
Key Skills
The Package