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An established industry player in leisure insurance is seeking enthusiastic consultants to join their Northampton team. This role involves engaging with clients to understand their insurance needs and providing tailored solutions. With a focus on customer service, you will be trained on a diverse range of products, ensuring you have the knowledge to assist clients effectively. The company prides itself on its award-winning service and offers a supportive environment for professional growth. If you're confident, empathetic, and ready to thrive in a targeted sales role, this opportunity is perfect for you.
What is the role?
This is an excellent opportunity for you to be part of a team of consultants who will handle all our new business enquiries, providing quotations for our customers' insurance needs. Based in our Northampton offices, you will be part of a phone-based team working across both inbound telephone calls derived from our active marketing campaigns and outbound calls to customers who have requested contact via e-commerce sites or email. You will understand the clients' needs and present solutions based on the information that the customer provides with a view to arranging their insurance for the coming year on a range of products. Whilst you will have at least 1 year's experience of working within Insurance, we will provide full training on our suite of products.
Who are we?
Assist Insurance Services is one of the UK's leading providers of leisure insurance products for caravans, boats, holiday homes, park homes, and lodges. In 2022, we were recognised by the insurance industry and announced as winners of two prestigious awards in one night, the Personal Lines Broker of the Year Award and the Customer Care Award, which we are extremely proud of. This year we have been shortlisted for a further three awards at the British Insurance Awards and we have received the 2024 Feefo Platinum Trusted Customer Service Award in recognition of the excellent service we provide to our clients. We take pride that our clients will receive an exceptional service every time they contact us and have the confidence they are in safe hands.
About you
You will be confident, positive, and have an outgoing personality. You will have worked in an Insurance environment and ideally have some experience of selling. You will be provided full training on our products and systems, and we welcome applicants from all backgrounds.
You will need to demonstrate a willingness to learn, and an enthusiastic and outgoing personality is essential. This is a targeted sales role, so a willingness to work hard is essential as well. Many of our clients may well be elderly or vulnerable, so patience and empathy are a must.
Key Skills
The Package